FN-GM Posted June 6, 2016 Posted June 6, 2016 Wow what a difference! Google Apps support knocks the socks off Office 365's support! 1
2ilent8cho Posted June 6, 2016 Posted June 6, 2016 Every time i know i am going to have to phone Microsoft for Office 365 support it depresses me as i know how frustrated i am going to get. Thats if i can even make out what they are saying.
maark Posted June 6, 2016 Posted June 6, 2016 Google apps support the best of any product I have used - shame my new school is using 365
dry Posted June 6, 2016 Posted June 6, 2016 Have used GAfE support once. Was a good experience as one chap took ownership of the call, instead of me being passed around several continents as seems to be the norm with many large companies. Haven't had experience of Office 365 support, but hoping that I don't need to ever use it given what you lot are saying!
localzuk Posted June 6, 2016 Posted June 6, 2016 Yup. Used GAFE support in my last school a couple of times. The people I spoke to were knowledgeable about the system and I didn't get passed to anyone else either. They just got on and got it sorted.
CapnPugwash Posted June 6, 2016 Posted June 6, 2016 We are using O365 & I've used their support quite a few times & in all honesty I don't think it's ever been anything less than very good and in a couple of instances, it's been exceptional.
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