Problem installing smartboard software v11.4

[rpain]

Hi,

 

I'm trying to install smart notebook/drivers v11.4 on a laptop I recently installed from scratch (Windows 7). It's something I've done a thousand times before without an issue but on this laptop (and another one I imaged from this setup) I get the message 'The wizard was interrupted before Education Software 2013 December Update could be completely installed'. I've also tried the June 2014 one with the same issue. I don't have a license for the newer versions otherwise I'd also give them a go.

 

Has anyone seen this problem before and if so did they find out a solution? I'm itching to get this machine back to the teacher but obviously this software is rather important to her.

 

Thanks,

Richard

[Bladez]

They could just use Smart Notebook Express online for free, and do away with the software on the laptop. Edited May 10, 2016 by Bladez

[gtg93]

Are you by any chance using the offline installer? Not sure why but I've been getting this lately, however the web installer works fine...

[dry]

They could just use Smart Notebook Express online for free, and do away with the software on the laptop.

It's a very slimmed down version of Notebook. Try adding images to a new Notebook file on Notebook Express (hint: you can't).

 

Not a substitute for full-fat Notebook imo.

[rpain]

Cheers gtg93 - the web installer worked nicely. Bladez - thanks, I'd not heard of the Express online version - that's 2 things I've learnt today :-)

[gtg93]

No problem - I fought it for 2 weeks then was really annoyed I'd not tried it sooner... Annoying because the offline installer is usually much quicker too