Failed Promethean Board Mount

[BonnyArmadillo]

hi,

 

I have a board mount that has completely died. The motor sounds like it has power but just doesn't move anymore!

Does anyone know of a way i can bypass the motor? Or have any spares for sale?

 

The board looks like this-

[DangPro]

Hi,

 

That sounds like the actuator has failed and would need to be replace. You can contact any Promethean business partner and see about ordering a replacement actuator. You can find a business partner by going to http://www.prometheanworld.com and select "How to Buy"