Danp Posted February 1, 2016 Posted February 1, 2016 We bought a batch of Dell 3020s and spec'ed with 120gb SSDs and they were fitted with OCZ drives. From the 30 we started fitting in Sept '15 we have had 3 drives fail. This is the worse failure rate I have seen from any hardware purchased for a long time. OCZ are replacing them very quickly and with no issues but it's a pain sorting them out.
FN-GM Posted February 1, 2016 Posted February 1, 2016 Shouldn't Dell be replacing them? OCZ are not a favourite on this forum, many people reporting failures.
synaesthesia Posted February 1, 2016 Posted February 1, 2016 OCZ are now owned by Toshiba but that doesn't help them much at all - they were diabolical to start with and no doubt always will be. And yes, I'd suggest getting on to Dell to sort them out, asking them to replace the lot with something else frankly! Saying that, we have 30 Agility 3's in some Stone computers but haven't had one miss a beat in 3 years.
Arthur Posted February 1, 2016 Posted February 1, 2016 (edited) Out of twenty-six OCZ ARC 100 SSDs we've only had one fail. The AData SSDs that Dell use in some of their PCs don't seem particularly reliable either. We've had one of those fail too (out of 20). Which OCZ drives do Dell use? Edited February 1, 2016 by Arthur
Danp Posted February 1, 2016 Author Posted February 1, 2016 Sorry, Dell machines but RM supplied, they did the SSD and ram upgrades for us. Not my choice I would like to add! These are the TRN100-25SAT3-120G
Arthur Posted February 1, 2016 Posted February 1, 2016 they did the SSD and ram upgrades for us. Looks like RM have gone with the cheapest SSDs possible. I wouldn't have chosen the OCZ Trion's either.
mrwoberts Posted February 1, 2016 Posted February 1, 2016 @Danp Which model are the OCZ drives? I've been installing Vector 180 drives for a while now and not had a problem with any; they're very quick and they come with a 5-year no-nonsense warranty. OCZ Product Warranty Information Some of the wording on that warranty page is a bit vague, it's not clear whether Dell/RM would have to initiate the RMA or the end-user... As stated by others, RM should be sorting this out since your consumer/purchasing transaction was with them.
Arthur Posted February 1, 2016 Posted February 1, 2016 Which model are the OCZ drives? www.edugeek.net/forums/hardware/165450-ocz-ssds.html#post1417191 1
mrwoberts Posted February 1, 2016 Posted February 1, 2016 @Danp According to the warranty page: OCZ Product Warranty Information The Trion drives are covered by OCZ ShieldPlus OCZ ShieldPlus Warranty "An industry-leading approach to service that eliminates all the hassle surrounding support and warranty claims consumers may have to deal with. NO Shipping costs and NO hassle with ADVANCED replacement."
Danp Posted February 1, 2016 Author Posted February 1, 2016 @Danp According to the warranty page: OCZ Product Warranty Information The Trion drives are covered by OCZ ShieldPlus OCZ ShieldPlus Warranty "An industry-leading approach to service that eliminates all the hassle surrounding support and warranty claims consumers may have to deal with. NO Shipping costs and NO hassle with ADVANCED replacement." As I said "OCZ are replacing them very quickly and with no issues but it's a pain sorting them out."
mrwoberts Posted February 1, 2016 Posted February 1, 2016 Sorry, I missed that... in fact I missed rather a lot about this thread
synaesthesia Posted February 1, 2016 Posted February 1, 2016 Shouldn't have to worry about warranty returns - it's good that companys have good warranty procedures but you need peace of mind when it comes to building a PC and not having to worry about stripping it, diagnosing it, rebuilding it etc later on. We actively ask for either Samsung or Kingston for this purpose.
Danp Posted February 1, 2016 Author Posted February 1, 2016 Shouldn't have to worry about warranty returns - it's good that companys have good warranty procedures but you need peace of mind when it comes to building a PC and not having to worry about stripping it, diagnosing it, rebuilding it etc later on. We actively ask for either Samsung or Kingston for this purpose. We do normally get Sammys but for some reason these did not...
Poults Posted February 2, 2016 Posted February 2, 2016 So what would peoples general recomendation be for a home use drive for a laptop? Around 250Gb.
chilbs Posted February 2, 2016 Posted February 2, 2016 I always use crucial drives. I have an 64GB M4, a 240GB MX100 and a 240GB BX100 in various laptops and a PC. 1
sted Posted February 2, 2016 Posted February 2, 2016 I always use crucial drives. I have an 64GB M4, a 240GB MX100 and a 240GB BX100 in various laptops and a PC. until recently id agree but my 240gb that id shoved into my mums laptop failed weirdly now running a 512gb Samsung in mine and shes back to a hdd because I just cba with the warranty and the lack of diag tools from crucial is annoying you cant even look up the warranty 1
Danp Posted February 2, 2016 Author Posted February 2, 2016 So what would peoples general recomendation be for a home use drive for a laptop? Around 250Gb. Samsung Pro or Evo 1
mrwoberts Posted February 2, 2016 Posted February 2, 2016 It really depends on your requirements like storage space and budget constraints... Also, if you implement Over-provisioning on your SSD, you'll lose 10%, so keep in mind that for a 240GB SSD, I tend to accept that I really have 200GB to play with. I partition the disk, Windows 75GB and Data 125GB. Unless you expect to need more than 125GB in 3 years time then this tends to do just fine, but you do have to take the long view, as with any storage options. My preferred options (at the moment) Lower cost, but good performance: Samsung 850 EVO 240GB Middle cost, 5 year warranty: OCZ Vector 180 240GB Higher cost, but best performance: Samsung 850 Pro 256GB At the moment, Amazon are selling the Samsung 850 Pro 256GB for £99 !!!! {nervously wonders whether to click 'add to basket'} 1
Poults Posted February 2, 2016 Posted February 2, 2016 I was leaning towards the Samsung drives but its always good to get some others opinions but i think il stick with my original and get a Sammy.
chilbs Posted February 2, 2016 Posted February 2, 2016 until recently id agree but my 240gb that id shoved into my mums laptop failed weirdly now running a 512gb Samsung in mine and shes back to a hdd because I just cba with the warranty and the lack of diag tools from crucial is annoying you cant even look up the warranty I've never had a problem with a crucial drive so don't know what they are like with the warranty. I've heard they were pretty good though.
Danp Posted June 10, 2016 Author Posted June 10, 2016 Just going to bump this to say the 6th drive from a batch of 30 has failed!
DalekSec Posted June 10, 2016 Posted June 10, 2016 We used to have an OCZ ssd for a server boot, died within a year!
zag Posted June 14, 2016 Posted June 14, 2016 I've studied SSD reliability extensively and in your situation I would recommend replacing all drives with Samsung or Intel drives. OCZ are simply the cheapest and worst SSD money can buy. I'm not even sure the company exists any more? The hardware vendor you use has no idea what they are doing if they are giving you OCZ drives, they have a well known history of failures.
MrEprise Posted June 14, 2016 Posted June 14, 2016 OCZ are simply the cheapest and worst SSD money can buy. I'm not even sure the company exists any more? They're owned by Toshiba nowadays. With the original OCZ drives, I found that once they sorted the firmware out, the drives were actually rather good; I still have 2 Agility 3's in active use with no signs of failing (not that you get much warning anyhow). That said, it's still a bit of a gamble and with other brands which have shown to be more reliable, it's probably not worth buying OCZ drives unless you're not at all bothered about losing data nor contacting for a warranty replacement.
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