round2it Posted October 20, 2015 Posted October 20, 2015 Hi everyone. Would you mind telling me who you get your schools telephone through. As our contract is due for renewal and would like to find someone who is possibly cheaper but must have good customer service. We would be looking for a complete new system Lines and call server system We currently have a splicecom system that does the job but i would like to be able to find out who rung xyz number so we can monitor personal call usage by staff. If you can spare a few mins to reccomend or slate your current supplier i would be most greatful. Location is west yorkshire if it makes any difference.
Blue_Cookeh Posted October 20, 2015 Posted October 20, 2015 We support our system in house, but bought all the kit from Phone systems, handsets, headsets, data cabling, maintenance and more from Extera. Brilliant customer service, the guys were replying to e-mails at half 9 at night! 1
garethEds Posted October 20, 2015 Posted October 20, 2015 @rich_tech will be able to discuss ours but we use bistech: Business Communications Right First Time | Bistech Gareth
round2it Posted October 20, 2015 Author Posted October 20, 2015 Do you get your lines from BT or is it all part of the deal.
6Foot2 Posted October 21, 2015 Posted October 21, 2015 (edited) We use Grapevine Communications. Link: Grapevine Communications - Solutions for a Growing Business Just over a year ago they put in VOIP to replace our ageing phone system. No issues so far. As to location You would have to talk to them about that, but I don't think that it would be an issue for them. They are based in Watford. Edited October 21, 2015 by 6Foot2 Spelling. 1
XiJ Posted October 21, 2015 Posted October 21, 2015 Voot Telecom http://Http://www.voot.org *i do work for the IT side though. 1
VeryPC_Anthony_L Posted October 21, 2015 Posted October 21, 2015 Hi @round2it Feel free to contact the team at @VeryPC
rich_tech Posted October 21, 2015 Posted October 21, 2015 Our lines are now all run by Bistech for our school, they have taken them over from BT, excellent service and it all works well, if you want contact details in regard sales I can give you a name of our contact if you want to PM me, they will work with you and look at whats best for your school. Rich 1
truebluesteve Posted October 21, 2015 Posted October 21, 2015 We use Southern Comms for our phones and leased line and they have been very good Business Communications | Telephone Systems | Phone Calls | Lines | Mobile 1
SchoolsBroadband Posted October 21, 2015 Posted October 21, 2015 @round2it we do a lot of VoIP phone systems as we're owned by our parent company Talk Straight that is a telecoms company. We're also based in Ilkey too so just down the road from you. Will send you a PM Dave 1
Millgate Posted October 21, 2015 Posted October 21, 2015 Hey @round2it, We have a comms side of the company that can offer everything you have mentioned. Feel free to drop me an email and we'll hook you up Luke 1
Marc_EduTech Posted October 21, 2015 Posted October 21, 2015 Complete AVAYA setup, managed predominantly in house, however maintenance contract with Charterhouse Voice and Data. Couldn't recommend either highly enough!
IrritableTech Posted October 21, 2015 Posted October 21, 2015 We've been using a system provided by Diva Telecom based in Leeds for the last couple of years. I think we managed to strike a great deal, and the team in sales and support are all great in my experience.
kearton Posted October 21, 2015 Posted October 21, 2015 Hey @round2it, We have a comms side of the company that can offer everything you have mentioned. Feel free to drop me an email and we'll hook you up Luke We have our lines and calls through @Millgate. Saved us a fortune. Worth giving them a call! 1
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