farmerste Posted September 30, 2015 Posted September 30, 2015 Hi all, i have been waiting for a month now for microsoft to associate my schools licenses with my school microsoft email/account. I can sign in ok to email and to the microsoft account. The support at pugh has been great, but i was wondering if anyone else has had the same? Microsoft say the problem has been escalated but that was weeks ago, and a month to resolve a login problem for a customer is just disgusting.
Oaktech Posted September 30, 2015 Posted September 30, 2015 I had that at my last place. I got desperate and called MS and they fixed it over the phone. Your situation may be different, but it's worth a call VLSC support are usually pretty good.
sidewinder Posted September 30, 2015 Posted September 30, 2015 Similar problem changing an email address during our renewal this year, took over a month to get sorted, and typically it was just when Windows 10 came out and I wanted to download it. Millgate spent hours on the phone on our behalf and it did eventually get sorted. Microsoft VL department is absolutely, utterly useless. I've never had an EES agreement go smoothly, not even a simple renewal.
farmerste Posted September 30, 2015 Author Posted September 30, 2015 thanks guys , i don't feel so bad now, just the normal microsoft uselessness
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