how to install MRBS?

[stillpham]

Dear all,

I trying to install MRBS on LINUX but after installing and configure. I go to URL http://mrbs.company.com. It appear blank white page (no content). Please help me!! Below is config.inc.php parameter.

 

$timezone = "Asia/Bangkok";

 

 

/*******************

* Database settings

******************/

// Which database system: "pgsql"=PostgreSQL, "mysql"=MySQL,

// "mysqli"=MySQL via the mysqli PHP extension

$dbsys = "mysqli";

// Hostname of database server. For pgsql, can use "" instead of localhost

// to use Unix Domain Sockets instead of TCP/IP. For mysql/mysqli "localhost"

// tells the system to use Unix Domain Sockets, and $db_port will be ignored;

// if you want to force TCP connection you can use "127.0.0.1".

$db_host = "localhost";

// If you need to use a non standard port for the database connection you

// can uncomment the following line and specify the port number

// $db_port = 1234;

// Database name:

$db_database = "mrbs";

// Schema name. This only applies to PostgreSQL and is only necessary if you have more

// than one schema in your database and also you are using the same MRBS table names in

// multiple schemas.

//$db_schema = "public";

// Database login user name:

$db_login = "root";

// Database login password:

$db_password = 'duy123';

// Prefix for table names. This will allow multiple installations where only

// one database is available

$db_tbl_prefix = "mrbs_";

// Uncomment this to NOT use PHP persistent (pooled) database connections:

// $db_nopersist = 1;

[MrKJLS]

Instead of going to "mrbs.mycompany.com" have you tried navigating to the server IP address. To rule out DNS

[Paul_Fielder]

The address is normally, http://mrbs.company.com/mrbs also are you really using mysqli I use mysql.

[stillpham]

Dear,

I tried change mysqli to mysql and use IP instead of DNS. But The issue does not resolve. Do you have any idea?

 

Thanks

Stillpham

[MrKJLS]

Are you able to ping the server?

[stillpham]

Dear,

I am trying to connect by web browser on server.

 

Thanks

Stillpham

[MrKJLS]

Dear,

I am trying to connect by web browser on server.

 

Thanks

Stillpham

 

I understand that, but are you able to ping the server to rule out any firewall issues?

[stillpham]

Dear,

yes, I can ping the server. I believe that no firewall between them because I can access to another website on the same server.

 

Thanks

Stillpham

[Achandler]

Put a html page on the webserver, call it test.html and make it say hello world or similar.

 

Then go to the webpage mrbs.mycompany.com/test.html

 

Assuming it loads proeprly then this proves that your webserver is working fine and giving pages, so the problem is with your installation of mrbs and nothing else.

[stillpham]

Dear,

I tried to put another index.php into server. It can work well. But index.php of mrbs can not work.

 

Thanks

Stillpham

[localzuk]

Take a look at your web server error logs. If apache2 this will be /var/log/apache2/error.log.

 

Should give you any errors that are preventing MRBS from loading.

 

Do you have PHP installed and enabled? Do you have the right modules installed and enabled within PHP as needed?

[stillpham]

Dear ,

The error.log does not appear error. Could you guide me the right modules installed and enabled within PHP? I will check it again.

 

Thanks

Stillpham

[localzuk]

Create a php file in your html folder with the following in it:

 

phpinfo();
?>

 

Then, browse to that file, save the result and attach it here so I can have a look at your PHP setup.

[stillpham]

Dear,

I can not attach my phpinfo. It informed error. Do you have another way for getting it?

 

Thanks

Stillpham

phpinfo.tar.gz

Edited September 28, 2015 by stillpham

[localzuk]

Can you put it in a zip and attach that?

[stillpham]

Dear,

Please have a look attached file. Thanks for your advice.

 

Thanks

Still

[localzuk]

Ok, I'm not sure what that file is (after decompressing it) - but it isn't the output of phpinfo();. My guess, there is something seriously wrong with your php install if that is what it is displaying for phpinfo!

[stillpham]

Dear,

I re-upload phpinfo file to you. Please have a look!

 

Thanks

Stillpham

phpinfo.zip

[localzuk]

Ok, from that, I can see that your PHP install doesn't have any mysql modules installed, so you'll need to install it.

 

Appears you're running Oracle Enterprise Linux, so:

 

yum install -y php-mysql php-mysqli
/etc/init.d/httpd restart

 

Then try loading the MRBS page again.

[stillpham]

Dear,

I can work now. Thanks for your help!!

Actually, I think we should input MRBS requirement package for easier!

 

Best regards,

Stillpham