[sims] FMS printing Cheques issue since last upgrade

[round2it]

Has anyone encountered an issue with FMS not following the printing setup defined within FMS

 

under the print setup option with in FMS

you select which printer does what function cheques reports etc.

 

ok setup a printer just for cheques

 

do the cheque run and then click print etc but the cheques are sent to the default printer not the one setup within fms

 

this is only happening since the last upgrade.

 

anyone seen this behaviour

[ITGuyWestMidlands]

I think there is a patch for this

[round2it]

I will ring crapita on monday.

[round2it]

OMG

 

The resolution from capita was change the default printer to the cheque printer. why oh why do I pay for this service.

 

if I select a printer to print cheques I expect it to do that.

 

 

Very very ***** off right now

[PhilNeal]

There is a patch to correct this. Please drop me an email and I will speak to the desk about the advice given

[round2it]

PM Sent

With my details

 

Thank you Phil

[PhilNeal]

I'm told that a patch has been issued and our agent is now aware of their mistake.

[round2it]

I will check solus3 in the morning.

 

Thanks phil for the update