Windows 7 Update Issue!

[JLambert97]

I am trying to update a Windows 7 PC but it is telling me the service isn't running. I went into services.msc to check and sure enough, it is running! I can't seem to find a solution anywhere else!

 

Thoughts?

[andydis]

screenshot of the error?

screenshot of the services?

 

thoughts)

1) could be the background transfer services ( BITS) service not started

2) could be SCCM client service not started ( if you handle updates via sccm?)

[JLambert97]

1) could be the background transfer services ( BITS) service not started

 

I've start bits through cmd with net start bits and it says it's all running fine, I'll go grab some screenshots for you

[JLambert97]

[andydis]

possible fix 1

There have been reported issues with users who user Intel rapid storage drivers, causing issues with windows update, mostly on x64 machines. If you are using them, try updating the driver is Device Manager, or alternatively, temporarily uninstalling the drivers, update windows, then reinstall the intel driver.

 

reference Windows Update cannot currently check for updates because the service - Microsoft Community

 

possible fix 2

Windows Defender was off and not updated and I was getting the same error others are reporting, "Windows cannot currently check for updates."

 

 

 

This type of problem can also occur if your version of Windows is not activated or not legal ?

This type of problem can also occur if you are infected with malware

[JLambert97]

I'll try them now thanks, I'll report back soon.

[Windy12]

Click Start

 

Type: cmd

 

Right click on cmd in start menu and select 'Run as Administrator'

 

Type: net stop wuauserv

 

Hit Enter

 

Type: ren c:\windows\SoftwareDistribution softwaredistribution.old

 

Hit Enter

 

Type: net start wuauserv

 

Hit Enter

 

Type: exit

 

Hit Enter

 

Run Windows updates again

[fredbayker]

Thanks Windy12, did the trick :thumbup:

[Windy12]

No problem, glad I could help