Managing Java

[Michael]

Glad it's not just me. I've found an issue today (a new deployment) that Policy Central 6 cannot detect the version of Java installed, despite Java 8 Update 45 installed. I found this out through the event logs on the local machine.

 

New version, different problems, again wasting my time.

[Trojan]

I'm now removing all Java, including the GPO deployed Update 45, to then reinstall the aforementioned update 45 in the hope that this will let the PCE client install. It's such a waste of time.

[Trojan]

@Michael Any ideas on how to create a dynamic collection in PDQ to display any computers that don't have PCE installed on them. I have tried everything I can think of but can't get it to filter them down properly. Thanks.

[Michael]

Good question - leave it with me and I'll see what I can do. Link2ICT have confirmed other schools have reported the same issue, so I suspect there will be a new PCE build out soon to fix this issue.

[Michael]

Could you give me the name/path of Policy Central 6 on both a 32Bit an 64Bit client, along with the .exe itself (if different to 5). I don't have any active 6 installs as yet.

[Trojan]

PDQ reports the names as:

 

Policy Central Enterprise Client (32-bit) Bundle

Policy Central Enterprise Client (64-bit) Bundle

Policy Central Enterprise Client (32-bit) Installer

Policy Central Enterprise Client (64-bit) Installer

 

The Publisher is: Future Digital

 

I believe the paths are:

 

C:\Program Files\Future Digital\PCEClient.exe

C:\Program Files\Future Digital\PCEClient32.exe

 

Is that what is needed?

 

Thanks.

[Michael]

What version is the client listed as in Programs and Features?

 

For example, with Policy Central 5, the client is listed as version: 1.00.0000 for some reason?

[Trojan]

v6 Lists the proper version it seems, i.e. 6.2.3.22

[Michael]

Policy Central 5

 

 

Policy Central 6

 

[Trojan]

Thanks for those, but is there any way to determine which machines don't have any version of policy central installed at all?

 

Thanks.

[Michael]

Not really - essentially the XML file is reading the list of applications installed in Programs and Features. Devices not on the list don't have the client installed.

[Trojan]

Thanks, I have been trying to find a way to check for the absence of an application, not cracked it so far.

[Trojan]

A PDQ Collection to determine clients that don't have any version of PCE installed:

 

 
   
   
     
       
         
         Computer
         
         ComputerId
       
     
     
       All
       
         
           Computer
           NeverScanned
           !IsTrue
         
         
           NotAny
           
             
               Application
               Name
               Contains
               Policy Central
             
           
         
       
     
     BasicReportDefinition
   
   2015-04-29T14:30:18.0000000+01:00
   
   
   2015-04-29T14:32:05.0000000+01:00
   Policy Central Not Installed
   
   Policy Central Not Installed
   DynamicCollection
   
 

[Michael]

I'm now removing all Java, including the GPO deployed Update 45, to then reinstall the aforementioned update 45 in the hope that this will let the PCE client install. It's such a waste of time.

 

I've been advised by Link2ICT to uninstall and re-install Java 8 Update 45 which makes no difference. Are you still experiencing the same issues your end?

[Trojan]

@Michael I am experiencing the same difficulties and have indeed had to remove Java 8u45 again (for the 2nd time at the direction of Link2ICT) and this time I'm also running a script that allegedly nukes all Java installed versions and mops up any stray files.

 

I'm letting that run for at least a week to try and catch all workstations before I try to redeploy.. I have never known anything like it.. The requirements for Java is insanity and has caused me to look at alternative software to be honest.

 

Even if I do get PCE to deploy properly it's dependency on Java for me is a huge issue.. What if Java is subsequently uninstalled - I believe it renders PCE inoperable ?

 

So far I've wasted weeks on this to be so far left with a mongrel monitoring system that's buggy at best and not fit for purpose at worst. - It's just not good enough and I have told Link2ICT so...

[Michael]

Thanks - glad it's not just me. Sometimes I'm led to believe I'm the only one with the issue. I appreciate it's not directly a Link2ICT issue, but seeing as they do proactively promote and sell it, it is very much in their hands to get the issue resolved by communicating with developers.