Patman Posted April 17, 2015 Posted April 17, 2015 (edited) If you were being audited right now, how many of the following documents would you have? Which would you not have? edit: Sorry, I should have said that item 1 is the school strategic plan 1 DC Strategy, Plans, Objectives 2 IT Strategy, current and planned IT initiatives 3 IT Organisation Chart 4 Job Descriptions of IT team 5 Details of Hardware, Network Devices, Applications, Databases, Development, Platforms, Operating Systems, Licenses, AMCs, Support Agreements and other Softwares 6 IT Processes 7 IT Policies, Acceptable Usage Policy 8 IT Risk Register and BCP & DR documents 9 Logging and Monitoring Reports, VAPT Reports 10 Data Ownership Matrix 11 Data Classification 12 Data Management policies and practices 13 Software Development Standards 14 Testing Standards 15 UAT Policy 16 Service Performance Metrics 17 Customer Satisfaction Survey Results Edited April 17, 2015 by Patman explain unclear item
Disaster Posted April 17, 2015 Posted April 17, 2015 got, need, got, got, got, need, got, got, got, got, need, need, got, got, got, need, got. Swappsies? 2
psydii Posted April 17, 2015 Posted April 17, 2015 1 DC Strategy, Plans, Objectives Not Sure what this is. 2 IT Strategy, current and planned IT initiatives GOT. 3 IT Organisation Chart Being reviewed. 4 Job Descriptions of IT team GOT 5 Details of Hardware, Network Devices, Applications, Databases, Development, Platforms, Operating Systems, Licenses, AMCs, Support Agreements and other Softwares GOT 6 IT Processes Its a brand new in-house service. We are writing them as we go. (so: got) 7 IT Policies, Acceptable Usage Policy Got 8 IT Risk Register and BCP & DR documents Need. on the to do list, once we've got operating practices documents. 9 Logging and Monitoring Reports, VAPT Reports Just started. 10 Data Ownership Matrix Need (Partial) 11 Data Classification Need 12 Data Management policies and practices drafted 13 Software Development Standards NA 14 Testing Standards NA 15 UAT Policy Nope, but I've made companies almost go bust by refusing to sign of stuff that didn't work.. 16 Service Performance Metrics Yup. 17 Customer Satisfaction Survey Results Yup. 16 and 17 make depressing reading though. After five years at my last place we pretty much had all of it in place. 1
bossman Posted April 17, 2015 Posted April 17, 2015 1 DC Strategy, Plans, Objectives Not in my Job Description anymore........ 2 IT Strategy, current and planned IT initiatives Not in my Job Description anymore........ 3 IT Organisation Chart Not in my Job Description anymore........ 4 Job Descriptions of IT team Not in my Job Description anymore........ 5 Details of Hardware, Network Devices, Applications, Databases, Development, Platforms, Operating Systems, Licenses, AMCs, Support Agreements and other Softwares Got... 6 IT Processes Not in my Job Description anymore........ 7 IT Policies, Acceptable Usage Policy Not in my Job Description anymore........ 8 IT Risk Register and BCP & DR documents Not in my Job Description anymore........ 9 Logging and Monitoring Reports, VAPT Reports Not in my Job Description anymore........ 10 Data Ownership Matrix Not in my Job Description anymore........ 11 Data Classification Not in my Job Description anymore........ 12 Data Management policies and practices Not in my Job Description anymore........ 13 Software Development Standards Not in my Job Description anymore........ 14 Testing Standards Got... 15 UAT Policy Not in my Job Description anymore........ 16 Service Performance Metrics Got... 17 Customer Satisfaction Survey Results Got.... Since my downgrade by the LA due to the arbitrary JRE in which every LEA school and some Academies, planning and implementing strategy it is no longer in my JD I can only assist........Crazy but true! Took a mild paycut but hey, so much easier now, no 60 - 70 hour weeks without overtime, anything done out of hours now has to be sanctioned and overtime given if necessary. I'm kinda happy like! 2
Duranis Posted April 20, 2015 Posted April 20, 2015 Think I'm being really stupid but what goes into IT processes documentation? Is it just general KB/day to day tech documentation? Rest I have put in place since I started here last year (except full software licensing which is a mess I still haven't started sorting properly yet, all the main bits are covered though). Still needs a lot of work in some areas but better than the nothing that was here when I started
Patman Posted April 20, 2015 Author Posted April 20, 2015 Sorry for my ignorance Bossman, what is JRE?
elsiegee40 Posted April 20, 2015 Posted April 20, 2015 (edited) Sorry for my ignorance Bossman, what is JRE? JRE = Java Runtime Environment or in @bossman's case Job Re-evaluation Exercise Edited April 20, 2015 by elsiegee40 2
halbaradkenafin Posted April 20, 2015 Posted April 20, 2015 Sorry for my ignorance Bossman, what is JRE? In this context I assume it has something to do with Job Evaluation or Workforce Reform or whatever other name they are giving it now. Normally it means Java Runtime Environment. 2
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