IT SUPPORT Manager - £28,000 to £30,000 - Surrey

[rh91uk]

IT Support Manager

 

Class Technology Solutions is looking for an IT Support Manager to join a growing team of over 90 IT support staff who specialise exclusively in the education sector. The IT Support Manager will be based at a client’s site in the Surrey area.

 

The IT Support Manager will involve administration and troubleshooting within a Windows server 2008/12 school/college network environment. As the IT Support Manager you will be running the day to day helpdesk onsite and doing first and second line support while working with the customer, so hands on knowledge is also required.

 

Your responsibilities include:

 

Running the service desk and resolving 1st-2nd line support calls

Supporting and maintaining the IS infrastructure to ensure maximum service ability

Ensuring the senior engineer and CTS helpdesk are aware of any issues that need to be raised and escalated.

Supporting and managing key infrastructure projects

Keeping client informed of any IT related projects or issues

Managing the day to day workload of the IT Support Technician

Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

The successful IT Support Manager must have:

 

Experience in supporting IT in a controlled environment and previous experience of managing a small team and day to day projects/support

Microsoft server 2008 or 2012 Server skills, active directory DNS, DHCP, group policies and Exchange and Office 2010/365 skills desirable

Excellent communication skills both written and verbal

Experience in the education sector is desirable but not essential

Must have a clean and valid DBS disclosure

You must also be Microsoft qualified such as MCP/ MCSA/ MCSE/ MCTS or hold other industry recognised qualifications.

 

Company

We are a passionate forward thinking company that believes strongly in investing in the future of schooling and education. Our future depends on continuously creating tools and supporting schools in innovative ways in challenging and developing technological environments that support teaching and learning outcomes in schools.

 

Culture

We let you develop your career in a very autonomous relaxed environment whilst still providing you with support whenever you need it.

 

We are a friendly bunch and enjoy what we do, so if this sounds like the opportunity for you then we would love to hear from you, so apply now!

Edited April 10, 2015 by Dos_Box
Approved

[elsiegee40]

@rh91uk How do you apply?

[rh91uk]

Sorry I forgot to include my e-mail!

 

[email protected] for CV's please

[craig2562]

Where in Surrey is the post based please?