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Posted

Hi all, im trying to see if it viable to move all student work to there office 365 One drive accounts, earlier this week i thought i would see how long it would take to upload a 2.3 gig folder with pictures in and i was shocked at how slow the upload was, we are on a 100/100 broadband connection dedicated line. The reported transfer rate did fluctuate but was on average around 666KB/sec i started the upload at 8:25am and it finished at 9:40am. I checked our connection which seemed fine and was it was not maxing the line.

 

This leads me to think its a problem at Microsoft end, i also uploaded the same 2.3 gig folder to Google drive and it took 40 minutes. Has anyone else experienced this lack of performance form Office 365 One drive? Am i expecting too much?

 

I raised a support request with them haven't heard back yet and a quick Google search brings up other people complaining about hte performance as well.

Posted

I agree that is a little strange why it's only 600Kb/s, but this is one of the fundamental issues with Cloud Computing vs. many users in one establishment when it comes to picture/audio files, as well as documents. They're all huge comparatively to the likes of e-mails which are mostly plain text or indeed HTML.

 

Personally I think the likes of Google and Microsoft services of this nature will have to adopt a sort of 'offline files' approach, where it syncs in the background or when there's low activity, with say a local file server with a cloud file server, rather than one or the other.

Posted
You would think when they offered 1tb of storage for free this would have been a consideration, and they would know people would start to consider them as a replacement for onsite document storage. Once its all on there i would expect the performance to be ok for day to day use.
Posted
Hi rob101. Thanks for confirming. Some more questions if you don't mind. What method did you use to upload the files? Did you use the "Open with Explorer" feature to open up Windows Explorer on the OneDrive for Business then drag and drop the files in or did you use the OneDrive for Business sync tool?
Posted

Very interested if you ever get this going.

 

I'd love to move our new year 7 kids onto skydrive but mapping the drive locally doesnt work reliably so I gave up a few years ago.

 

Now i'm thinking of just not providing local storage and teaching them how to save documents direct to the cloud. Could be very nice!

Posted
Very interested if you ever get this going.

 

I'd love to move our new year 7 kids onto skydrive but mapping the drive locally doesnt work reliably so I gave up a few years ago.

 

Now i'm thinking of just not providing local storage and teaching them how to save documents direct to the cloud. Could be very nice!

 

Even if the mapping is sorted, don't you think it would kill your internet?

 

Just curious as imagine even 30 kids opening a 20meg file (silly PSD or large PPT) that's 600mbs hit at once, scale that up to bigger files/whole school hitting things at same time during logon/saving.

 

Steve

Posted (edited)

Uploading a 2.3Gb file is not a realistic daily use case. More realistically you would want to test with 30 kids trying to save a 5Mb file concurrently. Hopefully the throttling is per user and not a total for the school or lack of bandwidth between your ISP and microsoft's datacentre. If it is throttling per user then this will also protect your 100/100 lease line bandwidth.

 

Rather than a problem I think this is sensible traffic shaping on Microsoft's part.

Edited by Alis_Klar
Posted

The problem is the initial match up between what they have now and what they want on the Onedrive so i can remove the current onsite home drives. I am using Open with Explorer, i also used another product both have same speed issue as both i believe use Webdav.

 

To give you an idea our year 13 has 794 gig of work and at the other end of the scale the year 7s are using 5 gig.

Posted
Uploading a 2.3Gb file is not a realistic daily use case. More realistically you would want to test with 30 kids trying to save a 5Mb file concurrently. Hopefully the throttling is per user and not a total for the school or lack of bandwidth between your ISP and microsoft's datacentre. If it is throttling per user then this will also protect your 100/100 lease line bandwidth.

 

Rather than a problem I think this is sensible traffic shaping on Microsoft's part.

 

One possible theory, but if you want to migrate everyone in one go, it does become a problem if you have 50GB of user data to migrate for example.

Posted
The problem is the initial match up between what they have now and what they want on the Onedrive so i can remove the current onsite home drives. I am using Open with Explorer, i also used another product both have same speed issue as both i believe use Webdav.

 

To give you an idea our year 13 has 794 gig of work and at the other end of the scale the year 7s are using 5 gig.

 

The kind of performance you are seeing, 2.3GB in 1hr 15 mins, is in line with the performance I have seen others achieve migrating to OneDrive for Business from on-premises file servers. The issue is not the bandwidth in your case as you have plenty; its the speed at which SharePoint Online subsequently processes the data after it has received it. The upload would be fast, but the commit of that data by SharePoint Online would be slow.

 

To achieve better overall performance you could try uploading in parallel on the same computer or ideally different computers. For example, migrate 100 students' to OneDrive for Business on one server, and another 100 on another server.

 

I recommend reading this article by Andre Kieft (from Microsoft) on migrating to OneDrive for Business. It's not about performance but more about the kinds of gotchas and issues you could run in to and how to resolve them when migrating from file servers to Office 365: Migrating File Shares to OneDrive for Business - Share-Port - Site Home - TechNet Blogs

 

I also have a free performance calculator you can plug your numbers in to give you a rough idea of migration times here (on the right hand column): Migration calculator

  • Thanks 1
Posted
Even if the mapping is sorted, don't you think it would kill your internet?

 

Just curious as imagine even 30 kids opening a 20meg file (silly PSD or large PPT) that's 600mbs hit at once, scale that up to bigger files/whole school hitting things at same time during logon/saving.

 

Steve

 

Doubt it, we have a dedicated leased line of 100mbit both ways and probably use 6% of that during the day at the moment. We could go to 1gbit if we paid an extra 5k a year so its scalable as well.

 

Its more about the convience of saving and opening files to me. But with Microsoft actually moving in the direction of direct saving to onedrive from Office, hopefully that will soon be nice and smooth!

Posted
The kind of performance you are seeing, 2.3GB in 1hr 15 mins, is in line with the performance I have seen others achieve migrating to OneDrive for Business from on-premises file servers. The issue is not the bandwidth in your case as you have plenty; its the speed at which SharePoint Online subsequently processes the data after it has received it. The upload would be fast, but the commit of that data by SharePoint Online would be slow.

 

To achieve better overall performance you could try uploading in parallel on the same computer or ideally different computers. For example, migrate 100 students' to OneDrive for Business on one server, and another 100 on another server.

 

I recommend reading this article by Andre Kieft (from Microsoft) on migrating to OneDrive for Business. It's not about performance but more about the kinds of gotchas and issues you could run in to and how to resolve them when migrating from file servers to Office 365: Migrating File Shares to OneDrive for Business - Share-Port - Site Home - TechNet Blogs

 

I also have a free performance calculator you can plug your numbers in to give you a rough idea of migration times here (on the right hand column): Migration calculator

 

Not having read the above my 2cents would be to ...

 

  1. provision onedrive with an empty drive for students so they can start saving to onedrive
  2. make the old homefolder available on another drive letter but make it read only (possibly migrating to cheaper storage to archive it cheaply)

Posted (edited)
Not having read the above my 2cents would be to ...

 

  1. provision onedrive with an empty drive for students so they can start saving to onedrive
  2. make the old homefolder available on another drive letter but make it read only (possibly migrating to cheaper storage to archive it cheaply)

 

 

Yeah that was the plan i was going to use, just moving the work that's the problem.

Edited by rob101

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