Junior Librarian .NET authorise computer

[LeMarchand]

One of my schools has just gone over to the cloud version and everything seems OK apart from one fairly big problem: it will only allow books to be issued/returned if logged on as one of the 2 pre-configured accounts (Administrator and Librarian). Apparently all you need to do is log on as one of those and click circulate to authorise the machine, but it doesn't seem to be working. Not at that site today so don't want to ring them - has anyone else had (and solved) this?

[bennz]

when you log in and authorize circulate it saves a cookie to the PC, its possible you have a GPO that clears the IE cookies?

[LeMarchand]

when you log in and authorize circulate it saves a cookie to the PC, its possible you have a GPO that clears the IE cookies?

 

Cheers, I'll take a look on Monday. I wouldn't have thought so, but I have found some odd IE policies in my time there!

[MLSInstallations]

Please keep me updated on this, if you need any assistance PM me over and I'll jump right on it.

 

Thank you again to bennz with the useful feedback!

[LeMarchand]

Please keep me updated on this, if you need any assistance PM me over and I'll jump right on it.

 

PM'd. The only blocked cookies were from newrelic.

[MLSInstallations]

PM'd. The only blocked cookies were from newrelic.

Will take a look for you now, thank you for the message.

[LeMarchand]

If anyone else has this problem, there's an extra step after logging in (which has to be done from the main administrator account rather than the "Librarian" one): Click settings and look at the bottom to find a check box to authorise computer (which stores a cookie).