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Posted

Sorry if there are a number of different posts relating to this but I can't find the exact answers I need. Feel free to point me in the right direction.

 

We have a charging/syncing cart of 15 ipads which I have been asked to get up and running as it wasn't working. I have prepared one ipad with all the settings I want and created the backup in apple configurator. We have 1 itunes account for the school and this has the credit card attached should we need to buy any apps.

 

I have downloaded a couple of free apps and pushed them out to a number of the ipads, some however seem to get stuck on "waiting to authorize apps" and display "not charging" (does this matter) I've read that this can be down to licencing of the apps but they are free. I also read on another post that I should make sure my macbook is authorised with the apple account and log in and out of the multiple different areas within the software and reboot the ipads. This still doesn't seem to sort the problem. which makes me think...

 

Is there a limit to the number of ipads I can use with the 1 school account? One of my colleagues mentioned to me that there could possibly be a limit but all I can see with regards to this is 5 authorised itunes accounts per device not a specific number of devices per account?

 

When purchasing apps, I thought that you would be able to use 1 itunes account linked into a VPP account, buy say 15 copies of an app, assign the spreadsheet to a designated account and then push it out to the ipads? Is this right?

 

If someone could help me out with this it would be much appreciated.

Posted

You need 2 apple accounts for this:

 

1x VPP (with credit card), you can use it to get 15 of each app

1x itunes account (for the install)

 

For your error message, erase all content in the ipad and prepare it again

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Posted
The apple account says I must enable two step authentication on the account. That's great but one of the IT co-ordinators at the school want's me to teach her how to deploy the apps. This is going to be fun as without my mobile phone there she won't be able to log into the account and vice versa should I set it to her phone.
Posted

If you are using configurator you can make the computer running configurator an authorised device. You should then only need the two factor authentication then if you change the account details.

I have not needed it since I set up the VLL account, but I set the MacBook air that I have configurator on as an authorised device.

  • Thanks 1
Posted
If you are using configurator you can make the computer running configurator an authorised device. You should then only need the two factor authentication then if you change the account details.

I have not needed it since I set up the VLL account, but I set the MacBook air that I have configurator on as an authorised device.

 

Brilliant that sounds like the plan going forward.

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