[ms office - 2010] No clip art thumbnails in pane anymore

[marsdenprimary]

Hello!

 

Is anyone else having the problem of just seeing red and yellow x's in place of the clip art thumbnails in Office? It seems to have happened all of a sudden and I'm not sure if Microsoft have changed the online URL for accessing the web clips...

 

Any idea how to solve this? I've tried all the usual stuff like emptying temporary internet files, repairing office, checking firewalls and re-installing to no avail. It does it on every workstation.

 

Screenshot attached.

 

Hope you can help!

 

[robmal]

I think you will find the MS have turned off their clip art servers and discontinued the service....

 

Cheers Rob

[marsdenprimary]

I think you will find the MS have turned off their clip art servers and discontinued the service....

 

Cheers Rob

 

Cheer Rob that's a bummer! Oh well- google images it is then!

[samwells1234]

I'm personally not having that issue, my computer seems fine I only have 1 computer that's doing that at the moment i cant seem to solve it. Its not previewing the images but you can select and insert the image's still. Could it be a Profile issue?

[ryanorilio]

I'm having the same issue. Has anyone figured it out? It's frustrating.

[samwells1234]

Safe search was on my web filtering and since i took it off its now fine

[midweek]

I've narrowed this down to IE settings being pushed using GPP. I just don't know which setting is doing it yet.

 

Could be a mismatch between the server admx files and the IE version on the PC I suppose.

 

I'll keep you posted.

[Connect]

Has anyone discovered which GPP setting is causing this?

[mrdantheman]

It looks like Microsoft are now encrypting their clipart searches. Open IE settings and under the Advanced tab clear the option "Do not save encrypted pages to disk". After I cleared that option the previews worked again. Like me you may have that option pushed out via group policy so you may have to clear it there as well.

[Connect]

Strange I had to tick that option rather than un-tick to get it working. Thanks for point me in the right direction though.

[midweek]

Unticking that in my GPO was the answer! Thanks Dan

[gobie8791]

Hello,

 

As a new member I would like to say thanks for the help. Unticking Dont Save worked however I have a slight different issue after.

 

All but one thumbnail (Usually the first) display. I get the following icon on one thumbnail.

 

I have tried changing from Only show Icon and not thumbnail but this does not work. When I right click and make available offline the thumbnail will then appear and another will disappear.

 

Any help is greatly appreciated.

 

Lee

[seanoy]

hi all, thank you for this post - saved my clipart

to change this settings in group policy:

1. open your IE policy

2. go to: user config - preferences - control panel settings - Internet Settings

3. edit your Internet explorer settings (if none exists - create 1)

4. go to tab advanced and scroll down to the "Security" and untick "Do not save encrypted pages to disk"

 

do a gpupdate and its all good !

 

thanks!

 

Sean.

[atechguy]

It looks like Microsoft are now encrypting their clipart searches. Open IE settings and under the Advanced tab clear the option "Do not save encrypted pages to disk". After I cleared that option the previews worked again. Like me you may have that option pushed out via group policy so you may have to clear it there as well.

 

worked perfect after setting in GPO

 

Thanks

[T_Lister]

Sorry to bring this back to life. I've done this in GPP however students still can't load clip art, only staff. Their IE GPP settings are identical in every section...?