[ipad] Out of Warranty Repairs - Any experiences / advice

[rich_tech]

Hello,

 

I have a member of staff who has asked me to look at their ipad as its playing up, its developed a problem with the screen - it looks as though the panel is on its way out, touch responses are fine on it, but the screen has some flickering on it and blue colour distortion that's appeared when they have switched it on, it hasn't been dropped, screen and everything are pristine and has a decent quality case on it as well (I know the member of staff is one for taking care of their devices).

 

What I wanted to know, is what is the case with apple repairing/replacing the device under consumer law in the UK and would the staff member be charged for it ? It seems to be offering it on the website when I am putting in the details of the serial number.

 

Its an ipad 3 I think looking at it, last ones before lightning connector came in.

 

Has anyone got experience of this form of repair and would it be free for the person ? (I know they just swap them out if their screens are damaged or something similar from my own ipad being dropped by my son, which cost me £165 when that happened)

 

Thanks,

 

Richard

[Joanne]

the best way to find out is to take it to an apple store. They will tell you there and then.

 

As for screen replacements, I got an iPad 2 screen replaced for £55 from a company on eBay. Had to pay for shipping there, so combined total of about £60-odd, but more than £100 cheaper than what you were charged!! Blimey.

[rich_tech]

Aye, I would have looked for a repairer myself for my ipad mini, but mine was a work iPad so I was obligated to do it properly I felt.

 

I wouldnt attempt an ipad because of the glueing involved, though I am now on par with the average repairer though when it comes to iPhone 5s having fitted my wifes 4th screen

 

I don't think I want the hassle of this person sorting out an ebay repair of their screen (they are not especially tech-literate and it would drag me into it a bit more than I want I think)

[tech_guy]

Black screen? Flashing? Lines? Drop it. Seriously. It worked for me with an iPad 2. I didn't want to take it apart / use a heat-gun, etc and found this:

 

https://www.ifixit.com/Answers/View/75132/Dropped+iPad+and+now+display+is+not+working+correctly.

Edited January 22, 2015 by tech_guy

[davidacland]

You can check the warranty status of the device here: https://selfsolve.apple.com/agreementWarrantyDynamic.do

 

Apple's warranty is normally for component failure and not accidental (or deliberate) damage. I have heard before that there is some flexibility if you take a cracked iPad into an Apple Store but I wouldn't rely on that.

 

David Acland - Amsys

[mac_shinobi]

If apple won't repair it under warranty or charge too much then maybe the below site / place

 

https://www.mendmyi.com/