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Posted

Excuse me if I sound like a bit of a moron.

 

Currently we do very little by way of monitoring our printers/copiers across the school ie if there's a problem then someone tells us and we go and look at it. I'd like to be a little more in control of what goes on and want to start monitoring everything through SNMP via our Helpdesk (Sysaid). I should state at this point that my knowledge of SNMP is super super super, minimal.

 

I understand to get things going properly I need to obtain the OIDs for things like toner level/pages printed etc, but I can't see any documentation from Ricoh/Samsung etc about what they are. How on Earth do I go about getting them?

 

Yours truly/frustratingly

RJ

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