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Posted

hi all, I'm having a bit of a headache with our Apple TVs. We've just deployed around 60 of them, all setup with a global proxy to go through our in house Squid box which just puts in the username and password the for the staff Internet account and then forwards traffic to our LA. It works great for everything except playing video users have taken using the camera on the iPad, Youtube works fine though. If we take the proxy settings out the video plays, but the Apple TVs get the pupil Internet settings then (i.e. no youtube). This is an option though as I can reserve a range of IPs for the Apple TVs and get our LA to allow Youtube access for them, but as the Apple TVs are now in place, some rather inaccessible, I'd rather avoid this route unless needed!

 

Have any fellow geekers come across this issue?

Posted

I guess I would check your squid acls against ports required by Apple TV. Also is there a firewall running on the squid box - again make sure its open for any protocol/ports required. Is this a transparent proxy and what OS is it running on.

 

May also be worth looking at the Squid access log /var/log/squid3/access.log

 

From Apple support.

 

These network ports are used by Apple TV for communications on your network.

•TCP port 123 is used to communicate with a network time server.

•TCP port 3689 is used to communicate with iTunes while using the iTunes Library Sharing feature.

•UDP port 5353 is used by Apple TV for automatically finding computers with iTunes on your network using Bonjour.

•TCP port 80 is used for communicating with podcast servers.

•TCP port 80 and 443 are used for basic and secure communications with the iTunes Store via the Internet.

•TCP port 53 is used for regular DNS.

 

These are well-known ports used by Apple products, like iTunes. If you can use all the features of iTunes, these ports are likely already open on your firewall or NAT router. Note: These ports may also used by other services such as YouTube and Flickr.

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