robjduk Posted August 1, 2014 Posted August 1, 2014 Looking to change a lot of switches next year and have a 100% HP environment at the moment however in the last 3 years I have had to contact HP support about 4 times for relatively minor things like the odd power supply on a PoE switch or a HHD failing in my SAN and each and every time I loose count of the hoops I have to jump through. Is Cisco any better? Opinions please? (PS... no Im not installing netgear) Thanks
3s-gtech Posted August 1, 2014 Posted August 1, 2014 We have a fair mix between Procurve / HP Networking V19** and Cisco SG300 models. I like them both very much - great value, easy to set up. All have been solid, the Ciscos are less fussy on GBICs used but cost a good chunk more. Both choices have lifetime warraties - so there is a definite contest!
DMcCoy Posted August 1, 2014 Posted August 1, 2014 Looking to change a lot of switches next year and have a 100% HP environment at the moment however in the last 3 years I have had to contact HP support about 4 times for relatively minor things like the odd power supply on a PoE switch or a HHD failing in my SAN and each and every time I loose count of the hoops I have to jump through. Is Cisco any better? Opinions please? (PS... no Im not installing netgear) Thanks You can only talk to Cisco with a support contract, or get software updates with a support contract. I like the hardware fine, but find them terrible value over the longer terms schools tend to keep switches. I didn't like the HP server support very much, but never had any issue with the Procurve side. On a procurve note, I'd still personally only get the Provision switches and not the 3coms, although that is just my preference.
FN-GM Posted August 1, 2014 Posted August 1, 2014 I have found Cisco switches to be very reliable. Also there is loads of help resources on the internet for Cisco devices. Hp switches = lifetime warranty No contest So does Cisco....
DMcCoy Posted August 1, 2014 Posted August 1, 2014 Cisco is *limited* lifetime warranty HP, apart from the biggest 9400s etc are lifetime warranty.
FN-GM Posted August 1, 2014 Posted August 1, 2014 Cisco is *limited* lifetime warranty HP, apart from the biggest 9400s etc are lifetime warranty. Yer but by the time the stuff is out of that scope its ready for the skip anyway.
robjduk Posted August 2, 2014 Author Posted August 2, 2014 call me an evil heathen if you want but just noticed Dell switches seems to have a limited, parts only lifetime warranty on their 3000 series. Basically there is no real trauma but after a few years of dealing with HP's call centre, I am ready to shop around a little.
FN-GM Posted August 2, 2014 Posted August 2, 2014 call me an evil heathen if you want but just noticed Dell switches seems to have a limited, parts only lifetime warranty on their 3000 series. Basically there is no real trauma but after a few years of dealing with HP's call centre, I am ready to shop around a little. If you look at dell do not go for the Power Connect series. Go for the Force 10 range. Much better!
robjduk Posted August 3, 2014 Author Posted August 3, 2014 thanks all for opinions. Will goto BETT in January and see who gives out the best pens before I make final decision (joking..... sorta)
PotNoodleTech Posted August 4, 2014 Posted August 4, 2014 Basically, you'll get 3x more switching for you're money by hoing HP over Cisco. So the question is - how big is your budget? If my budget was 3x bigger I probably would have gone cisco - but in terms of value for money you can't beat HP.
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