Auto Response

[faza]

Hello

 

When an e-mail comes in is there away in Outlook 2003 that a reply cn be sent saying "Thanks for contacting ICT Supoprt your query will be looked at in 2 Hours"

 

I DONT want the out of office thingy!!

 

 

Thanks

 

Steve

[E1uSiV3]

create a rule:

 

Tools > Rule and Alerts

 

In there create a new rule that replies using a specific template (no idea on how to set up a template tho)

[tarquel]

Dont know if your using Exchange 2003 there, but if you use Outlook Web Access [OWA], you can set the Out of Office responder but with a message - so it can let the person know "Thanks for contacting ICT Supoprt your query will be looked at in 2 Hours" quite nicely

 

Havent tried it myself tho. Doesnt the Out of Office thingy in Outlook 2003 allow you to include a message to auto-respond with?

 

Cheers

Nath