Windows 8 OEM WSUS issue

[edutech4schools]

Hi, We always get laptops with an OEM Windows licence and this has always worked fine in the small primary schools, but I have an issue with the last 8 laptops we purchased from Samsung, as only one of them displays in WSUS. If I reauthorize a laptop not listed in WSUS this gets switched to the laptop that did the reauthorize.

 

I believe this is a SID issue but have never had this with other Samsung OEM laptops or Dell ones for that matter.

 

Should they have all come out with the same SID?

 

What can / should I do to get these up and running? would running sysprep help?

 

I can purchase an upgrade licence from our LA, should I try doing this?

[Michael]

Run this script, reboot and it should resolve the issue:

 

  @echo off
Echo Save the batch file "AU_Clean_SID.cmd". This batch file will do the following:
Echo 1.    Stops the wuauserv service
Echo 2.    Deletes the AccountDomainSid registry key (if it exists)
Echo 3.    Deletes the PingID registry key (if it exists)
Echo 4.    Deletes the SusClientId registry key (if it exists)
Echo 5.    Restarts the wuauserv service
Echo 6.    Resets the Authorization Cookie
Echo 7.    More information on [url]http://msmvps.com/Athif[/url]
Pause  @echo on
net stop wuauserv
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
net start wuauserv
wuauclt /resetauthorization /detectnow
Pause

 

Never tried on Windows 8, but I believe the entries are identical to earlier version of Windows.

[3s-gtech]

I use the slightly simpler:

 

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIdValidation /f

wuauclt /resetauthorization /detectnow

 

Which does the ticket too.

[edutech4schools]

When I run that it just replaces the laptop listed in WSUS with the last laptop I ran the script on. I have 8 new Windows 8.1 laptops. All other laptops are working fine (Win7)

[Michael]

By running the script in turn on all Windows 8 devices, it should resolve the issue. If it doesn't then I'm unsure, unless the Windows SID has anything to do with it?

 

It's unusual to have this sort of issue with OEM machines. Normally they're pretty good as some form of Sysprep runs initially.

[edutech4schools]

creating a new post as I think it's not a WSUS issue

 

http://www.edugeek.net/forums/windows-8/137772-windows-8-oem-issues-help.html#post1183173

[edutech4schools]

Back to this issue. I have run sysprep on all but one of the laptops and they all have different SIDs but I am still having an issue with them displaying as one in WSUS. They seem to take turns in WSUS and the updates are slowly reaching each laptop but it is very odd. I have other windows 8.1 laptops that all work as expected but these new Samsungs just will not play ball.

 

I am out of ideas.

[Michael]

Do you not re-image devices with your own image? At least you know it works then!

[edutech4schools]

Did not have a win8 image and has always been fine in the paste to use the OEM install.

[edutech4schools]

Just deleted the laptop from WSUS and bingo all but one have appeared.

 

Winner