chilbs Posted May 2, 2014 Posted May 2, 2014 What access does a Cashless Cater system Provider need to SIMS. I am being asked for:- Administration Assistant Admissions Officer Attendance Manager School Administrator System Manager Third Party Reporting Personnel Officer At first glance this looks rather a lot. If anyone could provide what access there provider has I would be very grateful. Chilbs
Disease Posted May 2, 2014 Posted May 2, 2014 I got asked for exactly the same from our new provider which is Vericool.
INeedAUsername Posted May 2, 2014 Posted May 2, 2014 hi if its Nationwide catering system, then this looks about right they use these permissions for running reports/importing FSM details etc. Hope this helps STariq
matt40k Posted May 2, 2014 Posted May 2, 2014 (edited) System Manager Personnel Officer Not sure I'd give them System Manager, they could add permissions themselves then which is a bit cheeky. Also not sure why they would need access to staff records like personal details :S EDIT: Also Admissions Officer Attendance Manager seems odd. Also, why don't suppliers export a security group for you to import, it's a really nice feature in Sysman7! Edited May 2, 2014 by matt40k
Linfit Posted May 2, 2014 Posted May 2, 2014 I would be reluctant to give system Manager Permissions: as Matt40k points out, that essentially gives them access to everything. It seems like a catch all for them so that they don't have to worry about troubleshooting permissions. I would also be reluctant to give Personnel Officer and Attendance Manager. I don't see why a cashless catering system would need the permissions that come with those - maybe Attendance Operator and Personnel Assistant would be more appropriate. Also be careful of the School Administrator group - it sounds innocuous, but its permissions are quite wide ranging and its often confused with Administration Assistant.
chilbs Posted May 2, 2014 Author Posted May 2, 2014 @Disease Did you give them that access? @stariq I don't believe that they need that level of access to get the job done. It does very much feel like they are asking for a lot I feel like I need to get them to justify themselves as they are asking for Full Access. Even my own user account can only do administration of the system, basic details and lookup timetables of people and rooms. The IT team have deliberately shut ourselves out of certain sections for day to day access as we just don't require it certain things to do our job therefore we do not have access.
creese Posted May 2, 2014 Posted May 2, 2014 Agree, looks far too much access. I would set up a user with this access the show SLT how much they can see and do.
chilbs Posted May 2, 2014 Author Posted May 2, 2014 Going to take this higher but my current stance is:- Administration Assistant Third Party Reporting Then they can ask for specific things after that As Matt40k points out they should give me an export of the exact details they need and nothing more.
PhilNeal Posted May 2, 2014 Posted May 2, 2014 From a legal point of view you need to be aware of the data items they are taking out of your system and satisfy yourself that they are strictly necessary.
GREED Posted May 2, 2014 Posted May 2, 2014 Are they asking for the account to use and login with or is this for using data extraction technology and using the permissions in a more automated way, or through reports? Not that it makes much difference from a legal perspective, @PhilNeal is spot on there.
chilbs Posted May 2, 2014 Author Posted May 2, 2014 I have given them the Administration Assistant and Third Party Reporting. They are going to contact me to discuss.
Disease Posted May 6, 2014 Posted May 6, 2014 @Disease Did you give them that access? I did but I will speak to them about the need for so many permissions.
Steve21 Posted May 6, 2014 Posted May 6, 2014 Our Cashless catering account has those permissions, but they don't have the password. As it's a scheduled task, we setup the user details for it on the server Steve
PhilNeal Posted May 6, 2014 Posted May 6, 2014 This isn't so much a password issue as the school's responsibility as a data controller/processor. If data is passing out from the school to a TP then the school MUST ensure that only data that is required to do the job is passed out and that a contract exists between the school and TP that states what data is being released. The fair processing notice also needs to inform parents/pupils that this is happening also.
Steve21 Posted May 6, 2014 Posted May 6, 2014 This isn't so much a password issue as the school's responsibility as a data controller/processor. If data is passing out from the school to a TP then the school MUST ensure that only data that is required to do the job is passed out and that a contract exists between the school and TP that states what data is being released. The fair processing notice also needs to inform parents/pupils that this is happening also. Well only can speak for our lot, but servers on-site, and no-one has access remotely etc without us doing it Guess it depends on what system/company. Steve
matt40k Posted May 6, 2014 Posted May 6, 2014 I hope you didn't create the SIMS account @Steve21!! It's important that steps like @PhilNeal has stated are followed, this how vulnerabilities occur, you shouldn't assume that it is secure just because only you know the password! Just look at Heartbleed, just because large companies like Google assume something is secure does't mean you should. Far as you are aware the schedule task is sucking all the data out all your data then the application is uploading to some server in China. Limiting the scheduled tasks\application isn't going to stop that, but it will at least limit the amount of damage that it could cause. It's not like it's difficult either, few clicks and you've gone from potential releasing an entire schools information - everything from SEN data, to staff bank details and everything inbetween - to a heck of a lot less (still not great of course)
Steve21 Posted May 6, 2014 Posted May 6, 2014 Nope not myself Matt, but guess my point being a lot of these services need higher than normal permissions (ok maybe not sys etc), but as an example Emerge wanted: • Personnel Officer • School Administrator • Senior Management Team • Third Party Reporting Steve
creese Posted May 6, 2014 Posted May 6, 2014 It would be interesting to know why they need each of those access rights.
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