Office 365 Alternate Email address for Global Administrator

[woreilly]

I am in the process of setting up a school with Office 365 and I am trying to tell the system to change the domain I want to use for the Global Administrator account. However, when I try to do that, I get taken to the "Alternate Email Address" field which is filled out with the email account I used to register for the free trial and tells me I can't use that email address as the alternative (which is fair enough). The real kicker is that if I try and type in something else, it's still giving me the error as if I was still trying to use that original email address. What am I doing wrong? Are you not allowed to edit those settings for the GA account?

[apearce]

Hi,

Have you tried changing it using a powershell script - here is an example. If you are looking to clear your email address you might want to change your company technical contact too

Change Alternative email address

Get-MsolUser -UserPrincipalName [email protected] | Set-MsolUser -AlternateEmailAddresses "[email protected]"

 

Get Company Information

get-msolcompanyinformation

 

Change technical contact

Set-MsolCompanyContactInformation -TechnicalNotificationEmails "[email protected]"

[woreilly]

Hi,

Have you tried changing it using a powershell script - here is an example. If you are looking to clear your email address you might want to change your company technical contact too

Change Alternative email address

Get-MsolUser -UserPrincipalName [email protected] | Set-MsolUser -AlternateEmailAddresses "[email protected]"

 

Get Company Information

get-msolcompanyinformation

 

Change technical contact

Set-MsolCompanyContactInformation -TechnicalNotificationEmails "[email protected]"

 

Does that involve the use of AD Synchronisation? If so, we can't do that as they are on a Server 2003R2 box so I've had to do the manual setup using a .csv file import

[Edu-IT]

You can run Powershell on your computer. It's not tied to AD.

[woreilly]

I get that I can run Powershell from my computer...I just didn't get that I could manage my Office365 environment from any computer using powershell. Excuse my ignorance, I've not used PowerShell properly before. So I could just try and run that line:

 

Get-MsolUser -UserPrincipalName [email protected] | Set-MsolUser -AlternateEmailAddresses "[email protected]"

 

(Changed for my specific addresses though?)

[AngryTechnician]

As is so often the case when people talk about O365 PowerShell, the above example leaves out the steps you need to get your machine talking to O365 in the first place.

 

There is a detailed article here, but the short version is you need to install the Windows Azure Active Directory Module for Windows PowerShell (32-bit version) (64-bit version). Launch PowerShell using the shortcut it installs and run the Connect-MsolService command to prompt for credentials. THEN you can run any of the examples you will see dotted all over the place.

[Marshall_IT]

I think the sign up to office 365 should come with a short how to Powershell course.

 

It REALLY is a necessity of you want to do anything bar just creating accounts. And even then it makes it a lot easier.

[Marshall_IT]

Stupid question, but have you added the domain you are trying to change the Admin address to office 365?

[woreilly]

As is so often the case when people talk about O365 PowerShell, the above example leaves out the steps you need to get your machine talking to O365 in the first place.

 

There is a detailed article here, but the short version is you need to install the Windows Azure Active Directory Module for Windows PowerShell (32-bit version) (64-bit version). Launch PowerShell using the shortcut it installs and run the Connect-MsolService command to prompt for credentials. THEN you can run any of the examples you will see dotted all over the place.

 

Thank you, I will take a look when I get a chance!!

 

Stupid question, but have you added the domain you are trying to change the Admin address to office 365?

 

Yeah I have had the TXT record added and domain verified for the school. I now have 2 domains to choose from - Microsoft's generic one and the school's own one