Youtube education issue

[robjduk]

We use youtube education running through lightspeed filtering here and all was going very well until our ability to add playlists to our account and thus unlocking them to students stopped working. Our regional school's broadband supplier said "its a problem youtube's end" and that was that. Wondering if anyone can shed any light on this as I can not find any reference to any known issue.

[jjohnsoncantell]

Had exactly the same problem here. Reported it through lightspeed and after a week or so got the answer back that it was down to youtube (read google) and there was no timescale. A pretty annoying answer considering that this feature was one of the main reasons we went for lightspeed. THis was what i received

 

Hi James,

 

Regarding YouTube and the Education Library, I’ve been informed that this is a known issue and is a defect on the YouTube side which they have acknowledged and there is nothing we can do until they resolve this.

 

If you would like I can get this case put into the defect queue, which once resolved I can then inform you.

 

I was also sent this link from one of their advisors.

https://support.google.com/youtube/answer/2592696?hl=en

 

Havent heard anything back since Feb.

 

James