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Posted
I actually have two issues but I will post individual threads so they can be handled separately. As for this one... The HAP "AD OU Browser" did work on the initial install but now it always comes up blank (I tried uploading a small PDF with screen shots but it never completed). during the initial installation I was able to browse our domain to select the "Students" AD Group. But now when I go back to the setup page and call it up by clicking in the "Student Group" textbox it comes up blank. Also I was never able to browse the domain in the "Mappings" section of the "My Files" tab on the setup page for the "Enable Read To" and "Enable Write To" fields. It also does not work on the "Home Page" tab of the setup page for the "Shoe To" field. Will this be fixed in version 9?
  • 3 weeks later...
Posted
I figured out what is happening. I don't know if this is "by design" or a bug but here is what I found... The AD OU Browser does not show anything unless you have the administrator password entered on the [Active Directory] tab. That is why it worked for me on the initial setup because I had to enter the password. On subsequent visits to "HAP+ Config" I was not entering the password. Once I started entering the password each time I went into "HAP+ Config" the browser works as it should. I hope this helps someone else out there.

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