smartboard 880 installation

[Janyo]

Just a quick question regarding the smartboard 880 installation. Does the installation have to be carried out by some kind of a professionally trained engineer? The reason I'm asking is due to the warranty Would the board not be under warranty anymore if installed by anyone...well, a good DIYer?

 

Thanks

[stevenlong1985]

From what I remember an trained engineer has to install it to comply with the terms and conditions of the warranty which is carried out but steljes. But double check with @Millgate they are the ones who did mine

[plexer]

I thought it was only the motorised ones?

 

Ben

[stevenlong1985]

Yeah I have a few motorised smartboard......

[Janyo]

So the wall-mounted ones can be installed by anyone?

[stevenlong1985]

I wouldnt like to say..... but

Smart have a video how to install it

[Janyo]

I wouldnt like to say..... but

Smart have a video how to install it

 

Yes, i found the video...we are only replacing our old 680 smartboard with 880, have all the power control installed as well, so not a major job. That's why we were thinking about doing it ourselves.

[Maz]

Not sure about warranty - but we have fitted 3 of these no problem. You might need two people for certain parts of the job though.

[plexer]

Can't find any docs that state you can't install them but perhaps give Steljes | Distributor of innovative technology for over 25 years a call and ask?

 

Ben

[Janyo]

Thank you all for your responses, really appreciate it! I had a few people contacting me with a quote, but i'm still not sure if it has to be a fully trained smart board installer installing the smart board 880i, or we as school can do it ourselves and still comply with terms & conditions of the warranty. Anyone got a simple answer? Thanks a lot.

[Millgate]

We've installed stacks of these so let me know if you need a quote

[Atari]

I have sold hundreds of SMARTBoards over the last 11yrs you do not require accredited installation services for compliance with SMART Technology's warranty. Damage caused to the board whilst you install it yourselves is a different matter, that is one benefit of a contractor to do the work as its their problem if it gets a dent during fitted.

 

Remember to register your new 880 at activatemywarranty.co.uk

As this will give you acess to Steljes support for five years on 0845 072 4999 plus onsite warranty for three years and RTB cover for the last 2 years of this five year warranty. Do keep a copy of your purchase invoice as proof of when you bought it along with the serial number of the board.

 

Its always worth registering your board 1. To get a better warranty with Steljes. 2. It is better to know that the board you bought has actually come from Smart and their official UK supply chain. As some firms are selling SMARTBoards that have not been sourced via Steljes these are not covered by the onsite warranty Steljes and SMART provide and if it is a a non Steljes board its up to the importer to swap the board at their own cost they cant claim a UK board when it was originally shipped from SMART to Cyprus. There is a real possibility you may not be able to claim an repair or replacement board during the 5yrs you'd expected it to be covered.

 

Hope this is of help.

[Janyo]

That's great Atari! Thanks a lot for the explanation! :-)