WSUS not connecting to server

[jefferylackey]

I did not set up our wsus server but it has been running just fine for several years until very recently. it was grabbing a bunch of updates and became stuck. i let it run for a while before canceling it out then applying the updates.. after it had installed updates the server needed rebooting which i did. server came back online just fine and all seemed good until i tried to load wsus. it seems to stick at loading, when you click on synchronization it stays at zero. after about 3 minutes, it will flash up a screen that it cannot connect to the wsus server, reset server node or copy to clipboard. i started the sql manager and can connect to the internal microsoft sql database.forgot to mention, this wsus in on this server computer.. all on same computer. Edited March 20, 2013 by jefferylackey

[2097]

Service running ?

[willtech]

The Windows Server Update Services console crashes when browsing for updates

 

Possibly application cache is corrupted

 

Hope this helps

Edited March 21, 2013 by willtech

[jefferylackey]

if by cache you mean %allusers%/application data/microsoft/mmc/wsus... i've already deleted that and restarted wsus. all services are running but just in case i restarted them. server has been rebooted twice and still no joy. how hard is it exactly to uninstall and reinstall it. how would i go about making sure all files associated with it are gone.. just don't see how stopping an update caused all of this.

[willtech]

There is also a user profile for the user you are running the application as.

eg.C:\Documents and Settings\\application data\microsoft\mmc

[jefferylackey]

got it fixed.. i started wsus and went to the clean up wizard. this process took about 28 hours to complete but when it did, wsus is working again. last night it grabbed 38 updates and i approved them this morning. I normally only approve every 2 weeks but i'm wanting to make sure it's working again. thanks all..

[eddyc]

Just out of interested, did the drive where you store the updates run out of space? This has caused this behaviour for me in the past. Ed

[jefferylackey]

No, The drive had 100gb free space. we were doing updates and it got stuck at 99%. we stopped updates and rebooted.. after that wsus got stuck at loading. didn't work for 2 weeks.. deleted the wsus cache from all users.. no fix.. finally went into the clean up wizard. it took about 28 hours for it to clean up but when it did, wsus started working again. Went ahead and approved a bunch of updates and they all installed just fine.