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Posted

Hello all

I have had reports from staff that office 365 (Word) on Mac, when opening a file off our a network drive, has this error message. Screenshot 2023-05-12 at 14.33.40.png Usually clicking duplicate does nothing. I am thinking it's either word or the Synology NAS. But, as I tested it on another Server, shared over SMB and the issue persists, I am thinking is MS Word. My Mac running Ventura does not seem to be affected. But, that said, I do keep my computer up-to-date, while other don't. Copying the file off the network drive and opening on the local computer seem fine with no error message. Anyone have any ideas?

Screenshot 2023-05-12 at 14.33.40.png

Posted
Seen similar. Some combinations of older (Office/MacOS) versions work fine, some don’t. ‘Ltsb’ versions of office are most prone to this, but they don’t hold the monopoly. When everything is current we have the fewest problems.

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