[ms office - 2016] Fun with O365

[claireadams]

We are having a few odd email issues at the moment. One is slowly spreading - they can see who sent them the email (the display name is there) but the email address is blank and even if they hit reply it's still blank. I've updated, removed/re-installed, cleared their profile out, still the same. Oddly isn't an issue on the web version.

 

The other is just one user who can receive external emails but isn't able to send to an external address as they 'don't have permission from this mailbox'. I've been through what I can think are the obvious ones, checked the license, removed and re-licensed, I've checked mimecast and just can't find anything. There's no bounce back or anything as it just doesn't get that far. Anyone else had/are having these issues?

[JRowley]

Also experiencing the first issue. It's an issue on both Outlook 2010 and 2016 clients but not Online. It's looking like an Exchange Online issue to me perhaps to do with hybrid exchange?

[claireadams]

Also experiencing the first issue. It's an issue on both Outlook 2010 and 2016 clients but not Online. It's looking like an Exchange Online issue to me perhaps to do with hybrid exchange?

Funnily enough about an hr after I posted this Microsoft changed the health status to say they were working on that issue, update is at 8pm tonight