wakka9876

I work in a school which has about 20 EB-X39's, the majority of these were installed during September holiday, but since September at least 1 a month has failed and they're all from different rooms, including some from other schools we manage. They all fail in the same way - Blue flashing status light/Orange flashing bulb light which according to the Epson error codes means it's an internal error. Each time I contact Epson and get a replacement in warranty within the week, but at least one a month seems a bit ridiculous (two this month.) Has anyone else had this issue or something similar? it seems most likely like a dodgy batch similar to the EB-X20's a few years back, but these are lasting months, not years.

At the first demonstration, I was waiting for him to leap over the block....

Reimaging worked for me, only have a handful to redo thankfully. Thanks for the heads up - saved me an hour long wait in their chat being bounced from person to person

Yeah we're still having the same issue, I'm currently imaging a test machine with an 1803 build (which previously had the license error), I'll let you know how it goes as uninstalling/reinstalling didn't work for us either. I can only guess it's either cached that key as invalid or saved it locally as invalid somewhere

Started working in my new school in York in March and have been browsing for a while, thought I'd say hi and thanks for the help so far, I've found a bunch of helpful topics and will contribute whenever I'm able

I can confirm we're having the same issue. Volume license randomly stopped working across the school roughly midday yesterday. After going through the standard customer care chat channels, they created a ticket to figure out why it has expired so it sounds from his responses that it's a problem at their end. I'll respond when I hear more from them