jam

If you're looking for helpdesk software, I'd recommend you take a look at Web Help Desk. It really is excellent software and there is a free edition which allows one Tech user to use the software. There are paid for licence options too if you need more Techs, but the prices are very reasonable. You can check it out here: Unipress Software - Help Desk Software by Web Help Desk The site also has another product called LANrev which can tie in with Web Help Desk and allows you to automate the management of Macs and PCs... worth a look! Good luck, Jam

Thats correct! This free 1 Tech lite edition allows you to support as many clients as you need as long as you only require 1 Technician to support them. You only pay for the software if you need more than 1 Tech, and even then the pricing is very reasonable. There are two editions - Lite and Pro depending on what feature set you need. This free edition uses the Lite functionality. As for Schools buying the Lite/Pro software, if they require more than 1 Tech there are some great educational discounts available!