Hi all,
We've recently gone down the route of ID&Print in school, as our printing/toner/paper costs are phenomenal. This has been set up by Konica Minolta, from whom we lease the printers. When they have been in school, they've been understandably reluctant to do anything server-side.
We've had a few teething problems with printing from Publisher, which seems to be now generally working, but users are still unable to print from Chrome (no option to input PIN comes on screen) or Photos in Windows 10 (jams up the print queue and has to be cleared on the server (running Server 2012). Chrome was jamming the queue too, we thought we'd fixed it with a script, but now it just doesn't do anything. Edge is not supported by ID&Print at all.
I've suggested workarounds, which have limited success, but users and management are understandably getting frustrated.
Does anyone have any experience with this particular print code system, and any advice please?
Thanks for reading,
Kat