Hello all,
At the school I go to we have RM Unify- we've had it for the past 3 ish years. We used to use Sharepoint/Office 365, but we are now moving completely over to G Suite.
All of the accounts are provisioned as normal via RM Unify into G Suite, but recently the school has set up an additional account for myself to use (and any other Digital Leaders). This was created directly in the G Suite Admin console, and I can log on fine through a Chromebook, but I can't log in on any other device. I go to gmail.com (as the account isn't in RM Unify), and I type in the email address, but even though the account IS NOT in RM Unify, it sends me to the RM Unify login screen. This is causing an issue as I will need to log into the account on a regular basis from a Windows computer (and occasionally a Mac).
Can anyone suggest what could be done here? I am beginning to think that the account needs to be deleted in G Suite, and then re-created in CC4, then it would allow me to logon through the network, and on RM Unify.
Any help would be much appreciated.
Thanks,
Theo