Rdavies66

I'm afraid i don't have the admin install only the standard exe.

Afraid not

'An earlier version of smart install manager is required to customize this installer. Version 1.6 or earlier must be used'. - Prompt when trying to import exe

Does anybody know of somewhere i can get a copy of the Smart title above? I need to deploy Smart Notebook 15.2 but need the install manager version 1.6 to to configure it.

Issue is now solved. I installed Notebook 15.2 (which our license still covered). I then installed latest drivers and hooray all working nicely Thanks again for everyones help on here.

Its very odd. With the older drivers it works fine. Then as soon as smart ink kicks in the mouse/touch response stops. Only smart ink works. When you touch the screen you do see a tiny flicker in the top left of the screen. Updating to the latest drivers fixes the issue but then notebook breaks. Hopefully smart will have a fix for this

Hi CommodoreS I have updated the latest drivers that you listed. The drag now works but notebook will now not open (i have attached error message). Unfortunately i cannot remove framework 4.7 as its built into windows 1703.

We have recently re-imaged all machines to Windows 10 (1703). We now seem to have issues with all our smartboards (various models). When the desktop loads the board is interactive. As soon as smart ink loads the board becomes unresponsive when trying to drag/select anything on the desktop. The pens do work fine though. Have tried various drivers. This is only happening with Windows 10 (1703). Has anybody had this issue?

Has anybody noticed any problems since deploying 1703 site wide? Or benefits of the 1703 over 1607? We are currently updating our image and are near ready for deployment and wanted to check in before we go ahead. Thanks