I've got one teacher who for the every one of the 'live lessons' they hold (meetings), the chat is disabled for their students.
As a school, we have the chat function turned on for students (and staff). The students are able to chat in other meetings.
The teacher and all the students in one of the classes completely uninstalled and reinstalled the Teams app, after having first tried signing out and signing in again.
I got one student to try using the web app, at which point they were able to send a message but the chat was disabled immediately after.
I added in our test student, and was able to chat perfectly fine in one of these meetings.
Does anyone have any ideas on what could be causing this? Or what else we can try to get this resolved?
I believe the teacher is scheduling the meetings as standalone meetings, instead of in the Class Team itself. Is that likely to affect it?
Any help would be truly appreciated!