KarlLelliott

Thanks for the quick reply. I'll have a look on the server in the morning. I have a feeling that there is no scheduled tasks running, as that would stop our users logging the calls. If I were to look at giving the client to a user on their desktop, it would only be for the one admin user per site (we have 27 seperate sites who have to log calls when they need a sync running). Just about finished for the day, so I'll do more investigating tomorrow

Afternoon all. Quick question if I may. Our schools have been using the MISSync tool to sync between ParentPay & SIMS for the last couple of years, but the way it has been set up seems a bit backward to me. None of the schools admin staff have the MISSync installed, instaed one of the IT Team decided it was best to install the tool on a server, and then not to let any of the school staff access it, insted, they have to log a call, and get a tech do it for them. To me, this is just a complete over reaction, or even an ego boost, why shouldn't the end user be capable of doing this? What happens when they log a call? Well, depending on how busy the main tech team are, it can be a couple of days before the sync is run. So my question is, do you let the schools admin staff manage their own sync's? If so, how many problems do you get with this? Obviously none of our school staff will have seen MISSync, so is it intuative for them? I just want to see the end user be able to run a sync when they need to, and not be beholdant on a tech team that doesn't need to be involved. I look forward to hearing your opinions. Thanks, Karl

Thanks for the fast response I might have to go with the leaving it option. We're treading dangerous ground with Apple here, as ASM technically isn't allowed in our area (offshore dependency), so there is always the possibility they could cut us off completely

How did you get on with this? I need to change the name of our top level now as we have just been merged with another Government department, was just wondering if you had any luck? Thanks, Karl