Andy93

Hi again Since I passed my details over to you, a member of the support team emailed my colleague (not me) which was a bit confusing and scheduled us in for a support session on Friday at 11am. My colleague emailed back with my details to contact at 11 however neither of us ever heard back or received a call or email at 11 and haven't heard anything since. Andy

Over 24 hours... I'm just wondering whether or not I should be expecting to wait a couple of days

What is the usual wait for a ticket with Impero? I have submitted one however I am yet to hear back at all.