Ruth4

It's been absolutely a nightmare, and still going on. Parents don't notice that the money just goes into 'my account' so there have been loads of students with no funds on their school meals account so we've had to feed them for 'free' first, then admin have had to call the parent and explain the next step they need to take. Parents who have called in cant see why there is a change. Parent pay say the parents requested it? But all I see is Parent Pay collecting a lot of money in their bank account before its allocated to the schools. Also the schools can't see the parent/students 'my account ' balance so no idea if the parents forgotten to move the money or the not.

On our old system we already assign the allowance (1 - 5 days) per week and at the moment they can use that on any day or use it all on one day if its 5 days worth. Do your staff have to have their duty meal on the day they do their duty. Also do you use any of the 'bolt' on applications such as Library/registration etc.?

How do you manage duty staff? Is that a daily allowance or weekly ?

Hi just wondered how you were getting on with Cunninghmas now it's been for over a year? Have there been any problems, and quickly do they sort things out? Thanks

Cunninghams have said they waiting for a impact software update which might be December. NRS sound better as they are independent and are quicker to make improvements whereas CRBS Cunninghams are owned by Jonus and so buy in the software from CRBS although old sites are still using Biostore, which might be why things take so long? Also I read that their support service closes at 4pm? NRS close at 5.30pm- just this small difference is important I think.

Hi, we're looking at putting in a new cashless system as well. Can you tell me why nationwide is your perfereed choice? And will you go with biometrics. Our school is 1600 students