Jump to content

Damon

Members
  • Posts

    174
  • Joined

  • Last visited

Everything posted by Damon

  1. No problem John, glad it's sorted.
  2. See jinnantonnixx's post here if the patch helps temporarily: http://www.edugeek.net/forums/mis-systems/128123-sims-gradually-getting-slower-slower-2.html
  3. We're supporting as part of the existing SLA too. You could easily charge a half day for setup and training though if it's a primary. Bear in mind you could potentially have reduced support calls due to issues with classroom installations of SIMS which you may or may not have remote access to. Furthermore it increases the reliance on SIMS and AM / Behaviour management so that's no bad thing if you're providing consultancy services.
  4. Run the exe and install to a temp directory (e.g. C:\Datapickerfix). It will extract the two files that are updated in the SIMS client directory so you can use that for a rollout via AD. As has been stated already, you can't apply this when running SIMS or any third party apps that use the particular dll (schoolcomms, et cetera). Subsequently, I'd apply it as a startup or logon script. FYI - for those who use Centrastage - You can use PV.exe to periodically check if pulsar is running, then apply the fix when it's closed.
  5. Most of the support teams around your locality are LA teams or those who have spun out from LA's. Assuming you buy from Hillingdon at present and are looking for an alternative, your local teams are Harrow, Hounslow and 3BM Ltd.
  6. Hi John, CTF's need several items to match before they will import. Ensure that the following are correct in the file: FYI the forename and surname are the legal ones but are listed in the file as above.
×
×
  • Create New...