divadiow
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15 GoodAbout divadiow

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Occupation
ICT Support
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Location
Bristol
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Homepage
http://www.ictteam.org.uk
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Company Represented
Bath and NE Somerset LA
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yes. do you have a Supportnet account? see the thread "Update missing from Repository" in the forum. there doesn't appear to be a quick fix.
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understood and apologies.
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but it's so useful and it used to be available here http://www.capitaess.co.uk/home/ESSUpgrade.exe
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I thought it was an internal-only tool.
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yes...
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I've misplaced my copy of the ESS upgrade and support util. does anyone have it and can they get it to me please? ta
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thanks. how EXACTLY does Nova know which database to send back to? where is this specified?
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not to worry: Dear David, Thank you for your case. There is an issue at the moment that our Teams are working to resolve. As soon as I receive any information or resolution regarding this I will let you know. Kind regards, Stewart Ivatt
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is anyone else in a position to test the WAV - web address validation service is SIMS please? I am aware of this https://myaccount.capita-cs.co.uk/Notifications/solus2-wav-bav-server-upgrade/ but the WAV is failing at all our supported schools at the moment. The LA level filtering has been updated to include ALLOW rules for all the new addresses.
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I have Centrastage monitors on the Discover Data Transfer and Discover Group Sync services so if they ever stop, we get a warning email. great. But how are you monitoring whether or not group changes are coming through to SIMS successfully- it appears the services can be running fine, but any number of other issues still stop groups from updating. I had an issue with the scheduled tasks not running because of reported permissions problem- the solution was to export the tasks to xml and re-import. all working now, but there's 6 months of missing statistics. Another recent problem - the script to upgrade the Discover DB to 164 from 162 was crashing out because of an issue with the DAC framework. 'Microsoft.SqlServer.Dac.DacPackage' - I ended up migrating all DBs to a SQL2014 instance to get the DB upgrading.
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[sims] Help getting SIMS Teacher App up and running
divadiow replied to ass17's topic in MIS Systems
no matter- teachers coming through now after I changed the "SIMS services manager" service logon from NETWORK SERVICE to an AD administrator account that has administrator rights to the SIMS2012 instance. -
[sims] Help getting SIMS Teacher App up and running
divadiow replied to ass17's topic in MIS Systems
sims management interface? -
[sims] SIMS Teacher App - (how) are you supporting it?
divadiow replied to divadiow's topic in MIS Systems
OK. that's fine. It's just *another* thing that is assumed we'll stretch to cover. However small the amount of support and time it needs, it's still an additional.
