WhizInTraining

https://www.woodhouse.ac.uk/support-staff-and-other-posts-ict-support-assistant-203-vacancy.aspx

Hi Davit, Yes, I've checked for any rules and any devices, and there is nothing unusual.

Hi Norphy, Sorry for not getting back to you sooner This user is still losing emails after de-activating ActiveSync. Whiz

Hi Norphy, Yes, she does funnily enough. I will try that now and post an update tomorrow. Thanks.

Hi everyone, We have a slight problem which I hope someone would have experienced before. One of our users is constantly getting her emails deleted - without her doing anything. I've checked rules, and the auto-archive settings, but they're all as they are for every other user. Any suggestions? Thanks,

Hi Oaktech, Thanks for that! Much appreciated.

Hi, As part of our roles here at my work, we conduct the workstation assessments for our staff. One member of staff has mentioned that she feels uncomfortable when sitting in her chair while pregnant, as the back isn't adjustable. Do you people have any suggestions? Possibly from your experience? Or do you know of specific things I should look for? Any help would be greatly appreciated.

Hi, I was wondering if someone would be able to advise me on what to try next. We are trying to set up a data-driven subscription, which when we go to click on "New data-driven subscription", there is a yellow triangle with an exclamation mark. When we click on it, it says "Data-driven subscriptions cannot be created because the credentials used to run the report are not stored, the report is using user-defined parameter values, or if a linked report, the link is no longer valid". Any advice on what to do next?

Hi, We've got a number of laptops which are used by our students, but the logon times reportedly take ages. I've tested this out using my account, and it took my account which is 200mb in size, 6 minutes to load. Any suggestions?

Hi, Down to my inexperience in IT, I appear to have got into a bit of a sticky situation, and was wondering if you guys knew a way around it. We had a number of our students who couldn't access their mailboxes, and, after enabling one, it worked, so my logic (I know, it's stupid now) was to Enable all, so that they were all working... Or so I thought. We now have students receiving e-mails on both the Office 365, AND through the on premises exchange. Any ideas on how we can get around this, and get it so that the students are just in Office 365? Thanks

Hi rrrrr, Do you use the Ruckus wireless system solely for the BYOD traffic? So do you have that, alongside another Wireless setup? Do you use virtualised desktops? Or just the standard PC setup?

Hi, At my company, I have been set a task of possibly allowing our staff to bring their own devices. We have wireless already which they can connect to, but my real questions are... Do you guys allow staff to bring their own devices? And also, Do you use any special programs or features for this? I'd appreciate any response given. Thanks!

We work in what could be considered a shift. As I said, we're a three person "IT Support" team, but really only two of us deal with most of the issues. What we have in place, is that one of us work from 8 til 4 Mon-Fri and the other person works 9-5 Mon-Fri, so that there is always someone here when our site is open. Other than that, on weekends, we are very similar to you, rrrrr, we do as you currently do, but if one of us respond, then the other person doesn't need to respond. Hopefully this helps.

3 people fall under the "IT Support" category here. MIS Manager Network manager IT Support Assistant - Me We get over 1,000 students, across four different buildings, Vanilla network, lots of printers, 7 PC Suites Between 100-200 Staff members. Over 500 computers.

Ah, Well that's a different matter then. That couldn't be avoided. In my opinion, it depends on how frequent you have to perform out of hours tasks. Is it every month? Also it depends on how long it takes to resolve the task. If a task takes a mere 5 minutes to solve, then I don't even bother claiming it back as TOIL. If however, I was working for a long period of time out of hours, I would certainly claim that time back.