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Hi Graham, Can the knowledge base search for schools with LA support be reinstated? Currently the MySupport website states the following. *If you receive support from a local authority or third party support team check with them before using any of these solutions. This seems to be a reasonable warning to give people when they have found a knowledge base solution. Also, can the file sharing section somehow be restored? Thank you.

Does anyone know if schools are allowed to use Excel 2010's free Power Pivot add in to extract data directly from their SIMS SQL 2012 database? I have read on the internet (somewhere) that this kind of direct access of the SIMS database may invalidate a school's SIMS database warranty and I know I definitely want to avoid doing that. I am looking at this as an option as we run a report on lesson monitor marks for a period of a term together with other context and assessment data and find that this report can take in excess of an hour to run or time out. Thanks for any light anyone can shed on this. Cheers Mark

Missing File Sharing and Knowledge Base search. SupportNet website Solution search allowed me to search for knowledge base articles but MyAccount site does not allow me this access as I receive LA support.