DJ3Dog

This is true. However the config key in question is not a global setting and only exists at the device level advanced config.

Yeah as mentioned above, I found the config key. I need to know where the DEFAULT string is stored or generated This is a device level config and not global. I want to be able to change this in one location and not all 359 devices.

I need to change the "Card unknown to the system" message or Self-Association prompt text. I found the config key "ext-device-msg.card-association" which has the value "DEFAULT" What I need is to find where that "DEFAULT" message is defined. I have 300+ devices and would perfer to change this in one central location. PC Tech support skirted around the question. I figure it is stored in a .js somewhere. Anyone have any idea? Thanks

Thank you sir!

Can some one please copy and paste the entire contents of [AppPath]\server\tmp\web-app31930\css\user2.css I was adjusting some positioning issues with the navbar and overwrote the original style sheet when saving, instead of saving to the custom folder..... Typical me move....

checl [app-path]/providers/hardware/Ricoh and see if they have made any changes. If the file version is still the same I would say you are good.

Typically No, I have been using PC since v12.1 and the embeded software have never been upgraded. Thank god the higher majority of my fleet is Sharp... their solution runs from the server via http connection. The Lexmarks on the other hand do use embeded versions of the PC software. If I had to mass update that solution I would simply use MarkVision to push out the update.. Thats what I use to batch update firmware... SHARP and Lexmark engineers know me by first name by now.. I seem to find all the bugs on MFPs running PC...

We also purchased PaperCut via the company we lease our MFPs through. However due to the amount of devices and users we have the internal db would not have sufficed. I made sure I was involved with the original install and configuration so I could handle the even more involved maintanence and troubleshooting without the need of contacting the PC or our reseller.

Have you considered querying the DB? {tbl_user_account} - user_id ---> {tbl_account} - account_id ---> pin

This is a PaperCut report from the last 30 days, as reported through the Print server. Which means it's not even taking into account system related jobs that have independent print processing. Just one of 3 MFPs this department has....

Yeah... The only new feature to make me remotely exited in a while was the search bar they put over the virtual queue selection box... It's the little things...

I know this is almost a year late. But I found that removing all 3rd party monitors from the registry resolved 95% of all spooler crash/stopping events on all 5 of my print servers (2008r2) HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Print >Monitors Export a copy of the print key. Remove ALL non native port and language monitors (Excluding PaperCut monitors if actively using PC port monitors) Net stop and start the spooler. I wish I would have done this a long time ago.. would have saved me a lot of grief... Waking up at 3a.m to server alerts and helpdesk tickets...

Maybe the next thread could be for custom user web interfaces. I am actually working on completely redesigning ours to fit with in a frame on a "User Portal" that will have other system stats that interface with our assest management system (KACE) Heres What I got now: This is an example of the MFP background splash I use to match the "Smart Print System" scheme

Another good idea would be to request a network forward for reports into a share. Then you could use a batch to pull the PDF and place it on a intranet page. Or better yet a SQL/PHP script that pulls the report straight from the DB..

Oh and the reason for such high stats on ours... Were not a school. I work for a mid-sized healthcare corp. This is just the only forum I have found with regular PC discussion..

I have a scheduled bounce nightly for my application server. More specificly due to another accounting system I run paralell with papercut to account for system and unauthenticated clicks.

I'm a PaperCut guy myself, but we did trial Pharos before going with papercut. It was decent, cheaper, support sucked...

I worked with the purchasing department and replaced ALL owned devices with leased equipment and consolidated everywhere possible. Our avarage cost per click on for example an HP LJ 4200 was someting like $.00.10 after figuring in servicing. After the consolidation and signing service contracts its more like $00.03 after figuring in annual lease costs. This also has consumables and servicing all inclusive. Replaved a 700ish printer fleet in just under 3 months Our B&W click costs on MFP devices is 00.0055

Any PaperCut admin has wondered a time or two how their companies print enviroment compares to others. So I thought it would be a cool idea for the other admins out there to post the dashboard/envriomental inpact stats Keep in mind the 2,347 printer count is due to the fact that I put ALL printers on the 4 main servers and and auto reroute during down time or outage. So its really more like 587 printers

Or as suggested above use the PC ports. They by default prevent user interference

This happend when I tried to redefine the security rights for users. If you delete or further restrict the CREATOR OWNER the client spooler will not have the rights to delete the job. Resulting in "Sent to priner" I struggled with this alot especially since we use Secure Release on HIGH scale. People see "Paused" and try to restart or cancle the jobs in the virtual queues. Make sure CREATOR OWNER has defualt rights

I actually not only send marketing the report monthly but pushed the desktop widget out to win7 clients so users can track their own. This also has the link to the user web interface which is cool. I spent too much time re-designing that page only to find noone uses it......

*User Reports

Under Reports "Executive Report" You can create an automated report theat will send that report directly to the marketing teams email (Or who ever control content on your intranet) monthly or weekly.

I ended up doing this manually through the driver managment form. I essentially selected all the driver and did a remove driver and package. It only deleted the drivers not in use, but as a nasty side effect also deleted the 86x share drivers from ALL devices (thank god I tested it on a cloned VM). So when doing this on the production servers I simply selected all the 64x driver and followed the same steps. This will work for now, But I would really like to make this a scheduled task for all server from a script... Thanks for you input