Hi there,
We had 4 new Promethean 578 boards installed over the Easter Break, teachers however have noticed that there is a problem freezing the board with Powerpoint. When a teacher displays a powerpoint and they then freeze the board, as soon as they click on the laptop to change screen on the laptop only, the board unfreezes. This issue only occurs when the teacher uses powerpoint, if i freeze the desktop and then click on the laptop is stays frozen.
Anyone had this issue before and how did you fix it if you did?
Hi there, We had 4 new Promethean 578 boards installed over the Easter Break, teachers however have noticed that there is a problem freezing the board with Powerpoint. When a teacher displays a powerpoint and they then freeze the board, as soon as they click on the laptop to change screen on the laptop only, the board unfreezes. This issue only occurs when the teacher uses powerpoint, if i freeze the desktop and then click on the laptop is stays frozen. Anyone had this issue before and how did you fix it if you did?