5tu

Ditch and switch?

Have today discovered that Bromcom delete posts they don't like from community.bromcom.com. Seems their moderation team might be larger than the MIS development team!!

Never had this trouble with SIMS 🤪

We use Park Place Technologies for extended server warranty cover and it's great value.

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Good to hear that Safeguarding reports / instant alerts can be configured by the cloud. However, the article you linked to above says it only applies to "cloud only" setups.

Thanks for the response @Joeloman. We're still using a hybrid setup and using Safeguarding reports / instant alerts so this isn't an option.

Just got Smoothwall Cloud Reporting enabled. Looks good but have quickly stumbled across an issue... We utilise on-prem appliance filtering for school desktop computers and the cloud filtering for laptops/ipads. In the Smoothwall filtering logs, users are identified by <domain>\<username> when filtering is carried out by the on-prem appliance, and <email address> when cloud filtering is used. When creating a Safeguarding report in the Cloud Reporting portal, I am only able to specify a single username OR email address. Therefore, I am unable to capture all data for a single user in one report that covers both on-prem filtered activity and cloud filtered activity. We use Smoothwall’s IDex Agent to identify users on desktop devices. Does anyone know if this can be configured to identify users in the <email address> format rather than <domain>\<username> to standardise user identification across both on-prem and cloud filters?

Ours all run Windows 10 LTSB 1809 so they're good until January 2029. I think we'll replace them before then as they are such (overpriced) low spec machines.

You'll need a DHCP server in the same layer 2 VLAN (as there is no ip/routing for that VLAN on the core). Edit: or use a forwarder as @mavhc suggests below

It has been a while, but does SIMS still require SQL to be run in 2012 compatibility mode? If so, what mode is your new SQL server running?

Do you have any DHCP services running on any VLANS using the 192.168.x.x subnet? BYOD?

Can these devices connect into your network via VPN?

Yup, same here.

Is Smoothwall on-prem box configured to send alerts to individual users or an exchange distribution group?