DaveA

Hi All, A quick data question... We had an internal job advertised and 5 members of staff applied. A member of the admin team sent an email with all 5 people copied in asking them to fill in an online form. One of the applicants is now saying we have caused a data breach and have to report ourselves to the ICO as he did not want anyone to know he had applied for this job and it is now causing him emotional stress that other people know. So my question is have we caused a breach and do we have to report ourselves as no personal data was leaked apart from the fact they had applied for a job. What are peoples thought? Thanks in advance. Dave.

Thanks SIMS Support, Are there new forums or are they is it something you do not do anymore?

Hi All, Are the SIMS support forums still available or have they got rid of them in the changes. I used to find them very useful for getting information but can't seem to find them on their new site. Thanks Dave.

Hi all, Bit of a weird one. I had a mailbox that was full and not able to send any emails. The sent items was 92,000+ and a total of 45.6Gb in size. I selected to delete all emails in sent items from settings - storage, It ran for awhile and deleted over 50,000 emails. but then stopped with 42,000 still in sent items. Now the weird bit when I try and delete an emails from inbox or sent items it goes then about a second later it comes back where it was. I can not seem to delete any emails at all from anywhere in that mailbox. Anyone got any ideas or seen anything like this before? Thanks Dave

St Edwards College in Liverpool is looking to appoint a new IT Technician. https://www.st-edwards.co.uk/Join-St-Edwards/Work-here/

We seem to have an issue also, geting the below message when I try and access

Hi All, We get a lot of parents that now send emails directly to our teachers on there school emails addresses, I have been asked by the head to put a automatic reply on teachers mailboxes that sends a mail back saying thank you we will get back to you within 3 days. I have looked into using outlook out of office but this also sends automatic emails back to internal users also that we do not want to happen. So I am just wondering if anyone knows a way to setup automatically send a reply to an email that is only from an external source. Thanks Dave.

Sorry for bring back an old thread but I am now getting the same error on the same SIMS report and I was just wondering if you can remember how you tracked down the issue and fixed it. Thanks Dave

Hi All, Bit of a weird one, since starting back this week we have had about 7 or 8 PC's around the school that keep resetting there extended or duplicate display settings and go back to PC only. This has happened on PC's with projectors, Ctouch TV's and second monitors. We change them back to duplicate or extend and they work fine but we have had a couple that then reset to PC only on restart. Never had this issue before on the PC's. Has anyone seen anything like this at the present or got any suggestions what might be happening. Thanks Dave.

Yes GPO from on prem, just checking all OneDrive settings now but not seeing anything as yet that may causes issues

We use Azure AD Sync from on prem AD to Azure. But I am not sure if I am missing any settings I should have done in Azure.

Thanks for the replies, still trying to find what is going on. So problem seems a user can log into a pc, either a pupil or teacher and it looks like OneDrive tries to auto sign in but must be failing as the icon will appear in the system then disappear then reappear all within a few seconds and keeps doing it. But if you the launch the teams app and sign in on that it then signs OneDrive in and it the works as it should. I just need to try and figure out why OneDrive is not auto signing in on its own and keeps relaunching itself. I can find no errors in event logs or anything.

Hi All, Working on rolling OneDrive out at present and found a bit of weirdness, had it working on a test PC with SSO for users1 , logged of and then logged in as a user2 which also worked ok but when I logged back in as user1 it did not sign into OneDrive and the OneDrive system tray icon keeps appearing as if it is trying to sign in and then disappears and then re-appears about every 1 second. Anyone seen this type of behaviour before or any ideas what might be going on? Dave.

Hi All, I am looking into starting to use Cloud Driver Mapper to host our network shares on SharePoint and I was just wondering if there are any Liverpool or even North West schools that are using it and would not mind me having a chat with you or even visiting you to see how you have set it up. Thanks in advance Dave.

Hi All, Has anyone used e-Reception Book by MediaBase Direct as a sign in and out system for staff and pupils and if so what do you think of it? Dave.

Hi All, I have had a request from our Head to find a bit of software or solution that would allow us to automatically send emails or texts home to parents informing them their child was late to school today but also to include home many minutes late they where. We use SIMS here and I have had a look to see if I can find a way but I can only see that it would be individuals emails sent to each parent from in-touch with the late minutes manual added. Has anyone got any solutions for me or ways they do it? Thanks Dave

Hi All, I have been asked my the Schools head teacher to try and find any Schools using SWGFL Whisper program to find out how they find it and if it is a good product. So I am just wondering if there is anyone out there that uses it and would be happy to give some feedback. Thanks Dave.

Hi all, I have just been told by our Head teacher that Teams is down all over the UK, but just checked and ours looks ok. Anyone know anything about this and are other peoples Teams ok? Dave.

Hi All, I have been asked by our leadership team to look into a system for our sixth form pupils to use to enter and leave our school building but would stop people tailgating behind each other, the only thing I can think of is a turnstile system. Has anyone got any experience of installing these in schools or an other suggestions of a suitable solution I could look into. Thanks Dave.

St Edwards College in Liverpool is looking to appoint a new IT Technician. https://www.st-edwards.co.uk/employment-opportunities/48.html

Hi All, Just wondering if anyone can help. Over the Summer we updated a lot of windows 10 from 1903 to 21H2, they seemed to install fine and restart after it. When we have gone back to the PC's they are back on 1903 and under update history it shows it as a failed update. Anyone seen this before? Thanks Dave.

Thanks Zedster you where spot on. Any PC on 21H2 printed fine anything on 21H1 would not print. My job this week is to find any clients still on the older version

Hi all, After some much need help. Yesterday on A-Level download day and our print server needed a restart. Took 2 hours to restart and when it came back online everything looked ok. I logged onto a few clients and the papercut balance windows comes up and says it is connected to the server but if you send a job to print nothing happens, you do not get the papercut popup appearing with either select and account of for staff or a message saying it is held in a queue for pupils and no jobs are getting to the print server. Strangely some PC's that have not been restarted in a few days still seem to be working. You are able to use ID cards to access the copiers but they have no jobs to be printed. Has anyone seen this before or have any advice for me to try? Thanks Dave.

Another vote for Freshdesk. We use it for our It helpdesk and also for our site team, works very well.

Hi Staffman, How did it go on Monday with the lesson times change? DaveA