itsha

OK, CISCO is causing me a headache, any experts out there willing to contribute would help tremendously! I have a Direct Dial Number that when I phone it, it automatically hangs up. Now obviously this is because incoming calls to that DDI are being refused/denied/blocked. Problem is, I cannot find where to re-enable for this extension. Any pointers or general shoves in the right direction greatfully received! Thanks

Hi all, Anyone managed to get the combination above to work, I've tried SMTP realy and smart host but i can't make it play ball. All my other services are sorted its just voicemail to email that I can't make work and of course that the only thing people complain about! I have a licensed and working Office365 mailbox for all my other services. I have Federated Office365, with CUC 8.6.2ES44.22900-44. Any advice appreciated itsha

Hammersmith Academy is seeking an experienced and talented IT Systems Technician who will, with the leadership of the IT Network Manager, help provide and support an excellent IT service throughout the school. This is a key role requiring commitment, motivation and a “can-do” attitude. IT is central to our strategic development. The IT Systems Technician will contribute to the vision, and support the strategic and technical capability to ensure that systems run seamlessly and that the school is positioned at the cutting edge of IT. Please see Careers for more details and to download an application pack. Job Specification The IT Systems Technician should have several years’ hands-on experience supporting a diverse, technologically challenging environment including but not limited to the following technologies; Technical knowledge and understanding Knowledge and understanding of various Microsoft client and server operating systems including Windows Server 2008 R2/2012 R2 and Windows 7/8/8.1 Knowledge and experience configuring, and troubleshooting Active Directory Understanding of Windows Active Directory design and architecture Understanding of file replication services, security, client interactions, DHCP, DNS and Group Policy Basic understanding of Active Directory Certificate Services Knowledge and understanding of networking, firewalls and wireless systems Experience with content filtering systems and proxy servers i.e Smoothwall, DansGuardian Working knowledge of TCP/IP, Radius and 802.1x authentication Understanding of VLANs Understanding of firewall rules Understanding of Key Management Services, DNS, DHCP, SCCM, SCOM and WSUS Understanding of Microsoft Office365 and Exchange Server including Outlook Client Configuration Understanding of Virtualisation, preferably VMware vSphere 5 Experience of hardware and software troubleshooting within a networked domain environment Understanding of Apple software and equipment within an enterprise environment including knowledge of: OSX and associated apple software Integrating PC and Mac networks successfully Knowledge of Logic, ProTools and Final Cut Pro desirable Responsibilities will include: Network and technical support responsibilities Managing information and communication systems Submit your completed application form to [email protected] The closing date for receipt of applications is: 16th July at 12pm. Interviews will be held on Monday 21st July.

We have a vacancy for an IT Support Technician here at Hammersmith Academy. If you wish to apply please visit Careers to download an application form. The successful candidate will, with the leadership of the IT Network Manager, help provide and support an excellent IT service throughout the school. This is a key role requiring commitment, motivation and a “can-do” attitude. IT is central to our strategic development. The IT Support Technician will contribute to the vision, and support the strategic and technical capability to ensure that systems run seamlessly and that the school is positioned at the cutting edge of IT. This is a permenant, Full-Time post with a salary of £23,000 - £27,270 The closing date for receipt of applications is Monday 14 April at 12pm Job Specification The IT Support Technician should have several years’ hands-on experience supporting a diverse, technologically challenging environment including but not limited to the following technologies; Technical knowledge and understanding Knowledge and understanding of various Microsoft client and server operating systems including Windows Server 2008 R2 and Windows 7 Knowledge and experience configuring, and troubleshooting Active Directory Understanding of Windows Active Directory design and architecture Understanding of file replication services, security, client interactions, DHCP, DNS and Group Policy Basic understanding of Active Directory Certificate Services Knowledge and understanding of networking, firewalls and wireless systems Experience with content filtering systems and proxy servers i.e Smoothwall, DansGuardian Working knowledge of TCP/IP, Radius and 802.1x authentication Understanding of VLANs Understanding of firewall rules Basic understanding of Key Management Services, DNS, DHCP, SCCM, SCOM and WSUS Understanding of Microsoft Exchange Server including Outlook Client Configuration, Office365 and ADFS integration/administration Understanding of Virtualisation, preferably VMware vSphere 5 Experience of hardware and software troubleshooting within Understanding of Apple software and equipment within an enterprise environment including knowledge of: OSX and associated apple software Integrating PC and Mac networks successfully Knowledge of Logic, ProTools and Final Cut Pro desirable Network and technical support responsibilities Administering the effective support of a fast–running, reliable computer network that will offer a quality platform to support teaching and learning as well as the wider administrative and managerial needs of the school Under the guidance of the IT Network Manager, develop the security and long-term planning of the network. Ensure all Academy Service Levels and Key Performance Indicators are met troubleshoot and repair when possible ICT, audio-visual and CCTV equipment problems. Ensure all users are able to have effective and appropriate access to e-mail and internet facilities no matter where they are Under the guidance of the IT Network Manager, ensure compliance with all IT-related legislation including matters related to data protection and the use of software licences Monitoring and checking the reliable back–up system and disaster recovery procedures in place to continually meet the needs of the school Monitoring the procurement system, leading the sourcing of new equipment to complete agreed projects and liaising with external suppliers Install hardware and remove software on workstations. Ensure the maintenance of up-to-date records of all the school’s hardware and software. Keep an inventory of all equipment, ensuring that all equipment is security tagged/marked and asset registered after purchase. Maintain printer and MFD fleet, liaising with suppliers and engineers to ensure smooth running of the service Classroom support services, to ensure the availability of ICT equipment and provide direct support and guidance during critical curriculum periods and lessons, and evening events as directed Information and communication systems Under the direction of the IT Network Manager Managing access to resources and information for all users, both on site and remotely by a variety of devices Developing the information channels to parents and pupils, keeping abreast of new methods of communication Overseeing the integration of the various databases to build a single cohesive information resource within the school E-Learning Scheme Help to manage the distribution of laptops/tablets to new students through the E-Learning Scheme Manage the maintenance, warranty and insurance repairs for the E-Learning scheme ensuring that students, parents and staff are kept informed at all times. Ensure that all E-Learning scheme policies are adhered to, and that equipment is being used appropriately at all times Please apply using our application form. CVs alone will not be accepted.

I can also confirm that I did receive a response from a question I asked at the Active Storage Support Page, It appears that the company are still in existance in some form or another. You can ask engineers questions here Active Storage Support and Product Registration Desk : Knowledge Base

We solved the problem with a few Terminal commands as mentioned by you. The Raid was Degraded and all that had to be done was run MacBook-Pro:~ admin$ /Users/admin/Desktop/activeadmin -d drive destroy where n = the drive number that is in conflict Once the command is run the RAID automatically started to rebuild

Anyone have an ActiveRAID that has had a failure. We have a physical hard drive that is perfectly healthy but 'In Conflict', Active Viewer reports that the RAID is degraded and the drive is In Conflict however there doesn't seem to be a way to rectify this. Active Admin just seems to want to set up a new ActiveRAID device but not edit or make changes to an existing ActiveRAID. A very loud and annoying alarm has been sounding with no obvious way of resetting, what are my options? Is there a web interface? With Active Storage as a company being in a state of flux, I have had no joy with tech support and no idea if the hardware warranty is still valid. any help appreciated itsha

Thank you Rawns, this was the best way to get the link. No thanks to Capita though as this was completely stupid and counter intuitive. You need advanced telepathy and cryptography to be able to find anything on Support Net, I thought they were upgrading it to make it easier to find anything with a useful search term. I guess not!

Can anyone tell me where I can find the Summer 2013 Discover download link or point me to the resource on SupportNet where the link is. I am not sure if I am the only person or not that cannot find it but all i can find is the release notes which refer to the Discover CD but I receive no CD. Going crazy here trying to locate it so any help greatly appreciated ITSHA