Can you let me know what they said was the problem?
We have what I think is the same issue.
We have tested this with outlook 2007 and it was working fine until Friday afternoon. It now only works on Outlook 2010, it won't connect to outlook 2007 whether on site or off site. If a client had already connected on outlook 2007 before friday, then it works, but if they create a new profile it just doesn't connect. It tries encrypted then changes to unencrypted but then fails.
I know a solution would be upgrade to office 2010, but that is not really an option on doing this halfway through an academic year and on over 2000 computers.
We have logged a call with Microsoft and they have given us some things to try and we have also given them a login and pasword so they can test it. Just would like to know what to say to them so they can move it up the priority list.
