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Solved : Turns out the user I was running the update with did not have access to the Database for SOLUS. Used SQL studio with the SA details and gave the user permissions. After that ran the update to 3.12.50 and then to 3.12.59.

I can attempt to run the latest installer but sure I read I needed to go to 3.12.50 first before going to 3.12.59. As SOLUS is not working at all at the moment if I don't get any joy from ESS today I will try do the direct to latest update and see if that sorts it. Glad you got yours running.

Update : Found the download file for 3.12.50 and now having a different issue when running the SOLUS upgrade :

I started a new role in a school this week and scheduled to do the Spring update this weekend. Logging on I see the SOLUS version as 3.9.0.18. I have downloaded the latest version as 3.12.59.5 but the KB says I need to update to 3.12.50.2 first - anyone know where I can get the download files for this version? I can't update within SOLUS (even though the packages had been autodownloaded) because of the URL change.

Some have asked and I have just received a reply that they refuse to change to a 1 year contract. Stating "... no exceptions made"

Ok the first computer worked! I am gobsmacked I am not going to count my chickens just yet but that loaded as expected will update after checking the rest of the room. Thanks Steve21. UPDATE: Rating test run on all systems and all systems have aero now.

Thanks, I am trying that now. I didn't think this would be it as when I log on as a domain admin the aero theme is loaded.

We have a software package that requires the aero theme to be loaded in order to work. When we went around the room we noticed half the systems were already loading the aero theme and half were not. No problems so I thought as I set group policy to load the aero theme. What I have tried : - Setting the user policy Admin Templates/Control Panel/Personalization - Load A specific theme (cleared the profiles of the system as this only works on first logon) - Setting the user policy Admin Templates/Control Panel/Personalization - Force a specific visual style or force Windows classic - Attempted each on their own and both together - Tried pointing to the local win directory and to a network share - Also thought maybe I could let the pupils change this themselves using a loopback policy but for whatever reason our policies were still preventing them from getting into the personalization screen. What really boggles my mind is that if I log on the entire room with the same new user account then half have aero on the others dont. Any suggestions ?

I ended up using my phone as a hot spot and activating the Cubase 9 Pro dongles from a laptop. I am now having other issues with installing.

Apologies for the late reply. I managed to see the Smart Boards at a tech show. Have decided the 4065 is too small for our needs. Thanks for the offer Simon.

I am based in Croydon and wondering if any schools have the Smart 4065 (or 4000 series) LED touch Displays or the Epson Touch Interactive Projectors? I wouldn't mind paying a visit to a school in Croydon/London to check these out in action before parting with the schools money. Currently we run a Smart M685 with Epson EB475W projectors at one of our sites am looking for the above at our other site. Drew

I see some LA websites have them for download - just not mine. And as you said since I go to Capita direct I don't have any way of getting the import files. I will keep looking.

As in the Capita MyAccount support - I am but they do not have the service term definition files for import.

What I am looking for are the import files for items such as pay scales. I might make a start and enter them in manually. Thanks anyway.

We are looking at running our school workforce census off of sims - previously finance and personnel have being doing it manually. I am trying to find the import files for Service term definitions for London Outer and London Main. I can't seem to find the files anywhere, we get our support direct from capita. Could anyone assist ?